Analista de Atendimento – Júnior
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Junior Customer Service Analyst responsible for delighting customers in a human and agile way. Join Cappta, a fintech revolutionizing financial technologies in Brazil.
Responsibilities:
- Encantar o cliente com atendimentos UAU. Esse atendimento pode ser por telefone ou por comunicação escrita;
Requirements:
- Interesse em informática e tecnologia;
- Falar bem ao telefone e por mensagem - ser comunicativo;
- Resiliente e com muita energia;
- Paixão pelo(a) Cliente;
- Experiência na área de teleatendimento;
- Experiência com Fintechs ou meios de pagamento;
Benefits:
- Home Office;
- Auxílio Home Office;
- Vale alimentação/refeição (Pluxee);
- Convênio médico e odontológico (Sulamerica);
- Hospital Digital (Conexa);
- Seguro de Vida (Prudential);
- Auxílio creche para filhos menores que cinco (5) anos;
- Wellhub;
- Parceria com Open English;

Cappta
Alcance novos horizontes conectando seu negócio a nossa Plataforma White Label de Tecnologia e Serviços Financeiros 🚀
Similar Jobs

Senior Enrollment/Billing Analyst
Enrollment/Billing Senior Analyst managing complex client accounts at Evernorth Health Services. Responsible for billing and collections support with a strong focus on customer service and accuracy.

Analista de Teste Pleno
Analista de Teste validating requirements and performing automated testing tasks for a technology platform in different business verticals. Responsible for quality assurance and communication with the team.

Senior Test Analyst
Senior Test Analyst responsible for validating software requirements and executing tests at a tech automation platform. Collaborating with teams to ensure quality in various business verticals.

IT Analyst – Anaplan Model Builder
IT Analyst - Anaplan Model Builder managing Anaplan solutions for Camping World. Supporting users, resolving issues, and enhancing Anaplan functionalities aligned with business needs.

Ambulatory/MyChart Analyst
Epic Ambulatory/MyChart Analyst driving process improvement for healthcare organizations. Managing complex projects and collaborating with a top-tier Healthcare IT firm.

Infrastructure Analyst
Infrastructure Data Analyst at STV transforming data into actionable insights and developing dashboards. Collaborating with teams to automate workflows and maintain project management information systems.

IT Services Analyst, Mid-level
Analista de Serviços de TI no time Digital Workplace, responsável por homologação e gerenciamento de serviços de TI. Colaboração em projetos de infraestrutura e melhoria contínua dos serviços.

Epic ADT/Prelude Analyst
Epic ADT/Prelude Analyst providing operational and application build expertise at Cedars-Sinai. Collaborating on medium to large projects to meet customer goals and desired outcomes.

Principal Analyst, HRIS – Oracle Cloud
Principal Analyst HRIS serving as a functional expert for Oracle Cloud HR systems. Collaborating with HR, IT, and Finance to ensure efficiency and promote best practices across the organization.

Environmental Analyst – Associate
Environmental Analyst Associate at GDIT focusing on quality assurance of Superfund analytical data. Requires a background in chemistry or environmental sciences with strong customer service skills.

Lead Analyst, Inventory Defects
FBS Lead Analyst at The Home Depot managing financial services and supporting process improvement. Responsible for team oversight, coaching, and collaboration with cross-functional teams.

Privacy Associate Analyst
Privacy Analyst supporting privacy operations and compliance monitoring in health systems. Handling incident reviews, documentation, and policy updates across a technology-enabled environment.

Student Affairs Analyst
Student Affairs Analyst responsible for managing review processes and resolving student issues. Collaborating across departments to ensure timely support for adult students.

Supervisory Analyst
Supervisory Analyst monitoring potential risks across financial representative activities. Conducting reviews and ensuring compliance at CNO Financial Group.

Process Mining Analyst
Process Mining Analyst responsible for analyzing business processes with Celonis. This role involves uncovering insights, identifying bottlenecks, and recommending operational improvements.

Billing and Revenue Analyst
Billing and Revenue Analyst at Vision Government Solutions managing billing lifecycle and financial reporting. Collaborating with finance team to enhance billing processes for SaaS operations.

Digital Platform Analyst – Product Information Management (PIM)
Digital Platform Analyst managing PIM onboarding for multiple divisions. Collaborating with stakeholders to enhance digital service solutions in a dynamic environment.

Experienced Public Policy Analyst
Public Policy Analyst shaping incentives for healthcare quality and efficiency at Gainwell. Leading policy development and analysis to improve care delivery and outcomes.

Analista de Infraestrutura Sênior
Senior Infrastructure Analyst at Montreal ensuring the availability of network and server infrastructures. Involved in advanced user support and automation tasks for IT processes.

Senior Workday Integration Analyst
Senior Integration Engineer focusing on API-driven integrations between Workday and enterprise platforms. Requires deep Workday expertise with strong engineering fundamentals.