Analista de Infraestrutura Sênior
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Job Description
Senior Infrastructure Analyst at Montreal ensuring the availability of network and server infrastructures. Involved in advanced user support and automation tasks for IT processes.
Responsibilities:
- Administrar e monitorar a infraestrutura de servidores Windows e a rede corporativa (LAN/WAN/Wi-Fi).
- Gerenciar contas, permissões e acessos através do Active Directory e ferramentas LDAP/ITIM.
- Prestar suporte técnico de nível avançado aos usuários, solucionando problemas de alta complexidade.
- Desenvolver scripts para automatizar tarefas repetitivas e rotinas de backup/manutenção.
- Monitorar a segurança da informação na ponta (endpoints) e na rede, mitigando vulnerabilidades.
- Apoiar no planejamento e na execução de melhorias de cabeamento e infraestrutura física/lógica
Requirements:
- Microinformática Avançada: Diagnóstico complexo de hardware e software, sistemas operacionais desktop (Windows/Linux) e ferramentas de produtividade.
- Servidores Windows: Instalação, configuração, administração e manutenção de ambientes Windows Server.
- Gestão de Identidades e Acessos: Domínio em Active Directory (AD), LDAP e ferramentas de governança de identidade (como ITIM / IBM Security Verify Governance ou similares).
- Infraestrutura de Redes: Conhecimento sólido em configuração de switches, roteamento, protocolos de rede (TCP/IP, DNS, DHCP, VPN), cabeamento estruturado e ambientes Wireless corporativos.
- Segurança Cibernética: Aplicação de boas práticas de segurança, gestão de patches, firewalls, endpoint protection e resposta a incidentes básicos.
- Programação Intermediária: Capacidade de criar scripts de automação (PowerShell, Python ou Bash) para otimização de processos de TI.
- Suporte ao Usuário: Experiência com atendimento consultivo, gestão de chamados (SLA) e suporte técnico especializado
- Proatividade e capacidade de resolução de problemas complexos (troubleshooting).
- Boa comunicação e resiliência para lidar com suporte ao usuário final.
- Organização e foco em documentação técnica
- **Diferenciais (Desejável):**
- Certificações Microsoft (AZ-104, MS-900 ou similares).
- Certificações de Redes (CCNA) ou Segurança (CompTIA Security+).
- Conhecimento em frameworks de boas práticas (ITIL / COBIT).
- Certificações tecnologias Google
Benefits:
- Vaga também para PcD
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