Analyst I, Falcon Complete
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Job Description
Cybersecurity analyst investigating endpoint, identity, email, and cloud threats for CrowdStrike’s global cybersecurity platform. Responding to incidents and guiding customers through remediation.
Responsibilities:
- Deliver clear, concise, and professional customer communications as the primary first point of contact
- Produce written and verbal communications, recommendations, and findings for customers and internal stakeholders
- Triage, investigate, and respond to security alerts across endpoint, identity, email, and cloud environments
- Analyze EDR telemetry, log sources, and forensic artifacts to identify compromise scope and support remediation
- Investigate suspicious Microsoft 365 activity, including BEC and AITM attacks
- Contain threats and deliver actionable guidance to customers
- Develop and improve incident detection processes and execute countermeasures
Requirements:
- Role open to candidates located in either PST or MST timezones
- Training or foundational knowledge in incident response processes
- Foundational knowledge of attack vectors, threat actor TTPs, and frameworks such as MITRE ATT&CK
- Understanding of Windows, Mac, and Linux operating systems
- Experience administering networks and troubleshooting connectivity and authentication issues
- Knowledge of network protocols, network analysis tools, and associated network logs
- Familiarity with Okta, Microsoft Entra ID, Active Directory, and similar identity platforms
- Familiarity with Microsoft 365 security, BEC, and AITM phishing
- Foundational understanding of cloud, network, identity, and email log sources
- Foundational understanding of incident remediation
- Strong understanding of secure network architecture and background in network operations
- Experience or coursework in Python, PowerShell, or Bash
- Experience or demonstrated interest in AI technologies for decision-making and workflow improvement
- Capable of completing technical tasks without supervision
- Desire to grow technical and soft skills
- Strong troubleshooting skills
- Ability to foster a positive work environment and attitude
- Must be willing to work a 4x10 schedule, including a weekend day
- BA or BS / MA or MS degree in a listed technical field or related field; relevant work experience and/or training considered for applicants without a degree
- May be required to periodically pass alcohol and/or drug tests during employment
Benefits:
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Bonuses
- Equity grants
- Health insurance
- 401k
- Paid time off
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