Analyst I, Falcon Complete
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Job Description
Cybersecurity analyst protecting CrowdStrike customers through real-time alert triage, investigation, and incident response. Analyzing endpoint, identity, email, and cloud threats for a global cybersecurity leader.
Responsibilities:
- Deliver clear, concise, and professional customer communications as the primary first point of contact
- Produce high-quality written and verbal communications, recommendations, and findings to customers and internally
- Triage, investigate, and respond to security alerts across endpoint, identity, email, and cloud environments
- Conduct tactical analysis of EDR telemetry, log sources, and forensic artifacts to identify compromise scope and support remediation
- Investigate suspicious Microsoft 365 activity, including BEC and AITM attacks
- Contain threats and deliver actionable guidance to customers
- Develop and improve incident detection processes and execute countermeasures
Requirements:
- Role is open to candidates located in either PST or MST timezones
- Training or knowledge in incident handling, threat landscape awareness, operating system fundamentals, systems administration, network analysis fundamentals, identity platform awareness, email security awareness, third-party log analysis, incident remediation, network operations and architecture/engineering, programming/scripting, and AI fundamentals
- Foundational knowledge of incident response processes, targeted threats, malware infections, and unauthorized access
- Familiarity with attack vectors, threat actor tactics, techniques, and procedures, including MITRE ATT&CK
- Understanding of Windows, Mac, and Linux operating systems, including file systems, registries, scheduled tasks, and running processes
- Experience administering a network and troubleshooting connectivity and authentication issues
- Knowledge of network protocols, network analysis tools, and associated network logs
- Familiarity with Okta, Microsoft Entra ID, Active Directory, and similar identity and access management technologies
- Familiarity with Microsoft 365 security, including BEC and AITM phishing
- Foundational understanding of log sources across cloud platforms, network devices, identity providers, email platforms, and other enterprise technologies
- Foundational understanding of targeted attacks and ability to contribute to remediation efforts
- Strong understanding of secure network architecture and background in network operations
- Experience or coursework in Python, PowerShell, or Bash
- Experience or demonstrated interest in utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency, and drive business outcomes
- Capable of completing technical tasks without supervision
- Desire to grow and expand technical and soft skills
- Strong troubleshooting skills
- Ability to foster a positive work environment and attitude
- Must be willing to work a 4x10 schedule, including a day on the weekend
- BA or BS / MA or MS degree in a listed computing, mathematics, information security, intelligence, or cybersecurity field, or a related field; applicants without a degree but with relevant work experience and/or training will be considered
- May be required to periodically undergo and pass alcohol and/or drug tests during employment
Benefits:
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Bonuses
- Equity grants
- Health insurance
- 401k
- Paid time off
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