Mid-Level Automation Analyst
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Job Description
Analista de Automação Pleno desenvolvendo automações Power Platform e integrações corporativas. Quality Digital oferece soluções de TI inovadoras e sustentáveis para seus clientes.
Responsibilities:
- Develop and maintain automations using Power Automate Cloud and Power Automate Desktop
- Automate business processes and integrate corporate systems, including legacy systems, via REST/SOAP APIs and connectors
- Structure and validate processes with clients and business teams
- Design workflows and distinguish automated activities from analyst activities
- Implement error handling, logging, retries, notifications, schedules, and triggers
- Create reusable components for multiple clients in a corporate environment
- Map processes with stakeholders and propose improvements based on RPA
- Integrate ERP, ITSM, email, APIs, and corporate platforms, including AI ASSIST solutions
- Ensure automations operate effectively in production
- Resolve incidents, perform preventive and corrective maintenance, and document workflows
- Work with IT, ITSM, and AI teams as the technical automation reference
Requirements:
- Microsoft Power Platform / Power Automate certification (PL-500 or equivalent)
- Knowledge of SQL for querying and processing data in flows
- Knowledge of Python or JavaScript for functionality not covered by connectors, web extraction (XPath), and Desktop customization
- Familiarity with ITSM (tickets, queues, and SLAs) and Microsoft Teams
- Knowledge of Dataverse, On-premises Data Gateway, Power Platform ALM, or Azure Functions
- Knowledge of Jira, Azure DevOps, or an equivalent tool
- Experience with Kanban or Scrum
- Experience with automations deployed for clients or in operational environments (Service Desk/NOC), not only in laboratory settings
- Copilot Studio or another RPA platform is a plus, but not required
- Availability to work from 8:00 a.m. to 5:00 p.m. or from 9:00 a.m. to 6:00 p.m., Monday through Friday
Benefits:
- An environment conducive to learning and professional growth
- Performance reviews and feedback to support continuous development
- Meal and/or food allowance
- Medical and dental insurance
- Pharmacy partnerships offering discounts on medications
- Childcare assistance in accordance with current policy
- Partnership with SESC
- Partnerships for language and technology studies, as well as access to a course platform
- Payroll-deducted loans at attractive rates
- Financial education program
- Corporate University and learning paths
- Referral program with the opportunity to earn prizes and bonuses
- Group life insurance
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