Appraisal Desk Specialist
Posted 3hrs ago
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Job Description
Appraisal Desk Specialist coordinating appraisal orders, appraisers, and AMCs for Atlantic Coast Mortgage. Reviewing reports and supporting compliant, efficient mortgage processing.
Responsibilities:
- Utilize the loan origination system and vendor systems for appraisal order assignments
- Address basic appraiser queries and identify issues as needed
- Communicate proactively and efficiently with appraisers and AMCs to ensure inspection appointments, appraisal completions, and revisions meet required deadlines
- Build and maintain strong working relationships with appraisers and AMCs by providing responsive, professional, and customer-focused service
- Request and monitor quotes on complex appraisal assignments
- Respond to loan team requests in a timely manner and help keep the appraisal process moving forward
- Review appraisal reports to ensure accurate fulfillment
- Comply with general industry and Agency appraisal and valuation requirements
- Collaborate effectively with the Compliance team and other departments to support a smooth and efficient loan process
Requirements:
- Previous Appraisal Coordinator or Appraisal Desk experience from a mortgage lender or AMC environment
- Knowledge of mortgage lending processes and terms
- Strong customer service skills with the ability to build and maintain positive working relationships with appraisers, AMCs, loan teams, and internal partners
- Ability to communicate clearly, professionally, and efficiently with employees and external business partners at all levels
- Excellent attention to detail and organization skills
- Clear and concise written and verbal communication skills
- Strong team player who collaborates effectively with others and contributes to a positive team environment
- Experience with Encompass or other mortgage loan origination systems is preferred















