Associate Account Support Analyst
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Job Description
Associate Account Support Analyst performing account support for implementation and administration of groups and accounts at United Concordia Dental. Assisting with benefit interpretation and resolution of inquiries from various stakeholders.
Responsibilities:
- Load and maintain group information and benefit files.
- Interact and provide support activities to Account Managers.
- Resolve benefit inquiries received from Account Managers, producers, sales reps and small market clients.
- May coordinate meetings, projects, implementations with clients and core partners.
- Handle error management and ensure files are corrected.
- Analyze/coordinate the implementation of new products, group changes, benefit enhancements, non-standard benefits and activities related to mass updates.
- Other duties as assigned or requested.
Requirements:
- High School Diploma/GED required
- 0-1 year of relevant subject matter experience in the area of specialization required
- Experience in Health Care, Insurance or Sales preferred
- Producers License within 90 days of hire required.
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