Associate Project Manager
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Job Description
Associate Project Manager at Array managing eDiscovery projects in collaboration with clients and internal teams. Ensuring projects meet requirements and deadlines while providing excellent client support.
Responsibilities:
- Client Needs Discovery: Assist in understanding and interpreting client needs to help tailor solutions that meet their expectations.
- Consultation and Planning: Work with clients and internal teams to help construct project plans, ensuring alignment with client goals and internal capabilities.
- Project Oversight: Support internal processes to ensure project plans are executed according to specifications and deadlines.
- Client Communication: Provide regular updates to clients, including status reports, to keep them informed and engaged throughout the project lifecycle.
- Technical Troubleshooting: Assist in providing support for technology usage, including Relativity, to ensure clients can effectively use the technology.
- Issue Resolution: Help address and resolve any client issues with delivered or hosted data, maintaining client satisfaction and trust.
- Data Processing: Assist in processing data through Relativity Processing as needed, supporting the efficient handling and management of client data.
Requirements:
- Client Focus: Unwavering commitment to ensuring client satisfaction.
- eDiscovery: Knowledge of the eDiscovery workflows and technologies
- Technical Proficiency: High aptitude with Microsoft applications, database programs, text editors, and review platforms.
- Relativity Knowledge: Proficient knowledge of Relativity Processing and working knowledge of various Relativity features.
- Multitasking Ability: Excellent at managing multiple tasks with strong follow-through.
- Organizational Skills: Highly organized with a keen attention to detail.
- Communication Skills: Exceptional customer service, interpersonal, and communication skills.
- Flexibility: Availability to work extended hours and on a flexible schedule as needed.
- Team Collaboration: Proven ability to work well in a team-based environment.
- Quality & Continuous Improvement: Strong analytical and problem-solving skills
Benefits:
- People-Focused Culture
- Competitive Pay & Quarterly Incentives
- Comprehensive Benefits, 401k & Wellbeing Programs (link for details)
- Flexible Time Off & Remote Work Options
- Professional Development & Career Growth Opportunities
- Exposure to cutting-edge technology in the legal services industry
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