Associate Regional Business Consultant
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Job Description
Entry-level Account Management role at Kafene focused on merchant onboarding and driving program adoption. Collaborating with store managers and performing field visits within the assigned territory.
Responsibilities:
- Own an assigned portfolio of merchant accounts within the territory, conduct regular field visits to build relationships with store managers and staff, and serve as the day-to-day point of contact for merchant needs while building trust and rapport
- Execute new merchant onboarding and in-store training, drive applications and reinforce adoption behaviors all with urgency after onboarding
- Conduct purposeful, high-quality store visits focused on execution and reinforcing high performance, identify gaps and provide real-time coaching to improve application volume and conversion
- Monitor account-level performance against territory quota, identify underperforming merchants and execute corrective action plans
- Log all store visits and merchant interactions, document observations, actions taken, and clearly defined next steps in HubSpot to maintain accurate territory records
- Work closely with Senior Account Managers to set territory priorities and account focus, coordinate with cross-functional internal sales partners and support broader regional initiatives and execution strategies.
Requirements:
- 1-2 years of experience in retail, sales, or customer-facing roles
- Valid driver's license and reliable transportation
- Experience in retail, lease-to-own, or consumer financing environments is a huge plus, but not required
- Familiarity with CRM tools such as HubSpot or Map My Customers
- Prior field sales or account support experience.
Benefits:
- Healthcare: We prioritize your well-being by covering 80% of medical, dental, and vision insurance costs, including coverage for your spouse, children, and other dependents.
- Retirement Benefits: Begin planning for your future from day one with our 401 (k) plan.
- Paid Time Off: We understand the importance of work-life balance. That's why we offer flexible paid time off days starting from day one of your employment.
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