Atención al Cliente – Pagos Puntuales y Quincenales
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Job Description
Asesor telefónico remoto atendiendo consultas de clientes Claro postpago para MDY, empresa transnacional de BPO y telecomunicaciones. Resolución de dudas mediante llamadas en turno PM.
Responsibilities:
- Recepción de llamadas para atender a clientes de Claro POSTPAGO sobre sus dudas y consultas
- Brindar atención al cliente en turno PM mediante gestión remota
- Participar en capacitaciones remotas pagadas
- Cumplir los horarios asignados y descansos rotativos
Requirements:
- Secundaria completa
- Experiencia formal en atención al cliente o ventas: 3 meses
- Contar con computadora o laptop para trabajar desde casa
- Windows 11 Pro
- 8 GB de RAM
- Internet cableado
- Cámara web
- Disponibilidad para turno PM full-time
- Disponibilidad para capacitación de lunes a sábado en turno PM
- Actitud y ganas de crecer profesionalmente
Benefits:
- Bono de Buena Atención: S/. 200
- Bono Home Office: S/26.00
- Capacitaciones pagadas dentro de la formación
- Pagos quincenales y a fin de mes
- Línea de carrera en corto tiempo
- Programa de salud con atención médica gratuita para ti y 5 familiares
- Programa de salud mental gratuita con psicoterapeutas especializados
- Desarrollo de habilidades blandas y competencias profesionales
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