Atención al Cliente – Turno PM
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Job Description
Asesor telefónico remoto para MDY, empresa BPO de telecomunicaciones. Atención de consultas de clientes Claro Postpago, sin ventas, en turno vespertino.
Responsibilities:
- Atender a los clientes vía llamada
- Resolver consultas, dudas e inquietudes sobre su servicio móvil Claro
- Trabajar en la campaña Claro Postpago
- Participar en capacitaciones remotas
- Gestionar la atención bajo modalidad remota
Requirements:
- Educación secundaria
- Con o sin experiencia
- Disponibilidad para trabajar tiempo completo, 8 horas, entre 2:00 PM y 12:00 AM
- Sistema operativo Windows 11 Pro, Enterprise o Workstation
- 8 GB de RAM
- Conexión cableada
- Contar con diadema (headphones) y cámara web
- Descanso rotativo entre jueves y domingo
- Atención al cliente exclusivamente, sin ventas
Benefits:
- Capacitaciones pagadas y cortas
- Pagos quincenales
- Línea de carrera
- Excelente clima laboral
- Bono por modalidad de trabajo
- Bono de productividad
- Atención médica telefónica para ti y 4 familiares, 24/7 todo el año
- Asesoría nutricional y psicológica telefónica 24/7
- Descuentos corporativos
- Beneficios en Cineplanet
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