Bilingual Licensed Healthcare Insurance Agent – Spanish-English
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Job Description
Bilingual Licensed Healthcare Insurance Agent assisting individuals with health insurance coverages and product selection remotely. Providing comprehensive customer service and sales support for healthcare products.
Responsibilities:
- Assist individuals in understanding their coverages and selecting the right products
- Provide full lifecycle customer service and sales, accepting inbound calls or calling out to follow up
- Respond to customer inquiries with compassion and active listening
- Identify additional needs customers may have and help them to upgrade products or services
- Complete the sale or renewal of a health plan that best suits the customer's needs
Requirements:
- Current Health insurance license in your state of residence
- High speed internet (>25 mbps download and 10 mbps upload)
- Minimum six (6) months sales experience
- Integrity to follow HIPAA guidelines on maintaining patient privacy
- Strong customer service orientation (empathy, compassion and listening skills)
- High school diploma or equivalent
- Strong computer navigation skills and experience, as this role is 100% remote
Benefits:
- All license fees provided by TTEC as your employer
- Continuing education paid by TTEC
- PTO
- Tuition reimbursement
- Health and wellness incentives
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