Bilingual Licensed Healthcare Insurance Agent – Spanish-English
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Job Description
Bilingual Licensed Healthcare Insurance Agent assisting customers in understanding their health insurance options and completing transactions. Remote position focused on customer service and sales in the insurance sector.
Responsibilities:
- Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
- Provide full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
- Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
- Identify additional needs customers may have and help them to upgrade products or services
- Complete the sale or renewal of a health plan that best suits the customer's needs
Requirements:
- Current Health insurance license in your state of residence
- High speed internet (>25 mbps download and 10 mbps upload)
- Minimum six (6) months sales experience
- Integrity to follow HIPAA guidelines on maintaining patient privacy
- Strong customer service orientation (empathy, compassion and listening skills)
- High school diploma or equivalent
- Strong computer navigation skills and experience, as this role is 100% remote
Benefits:
- All license fees provided by TTEC as your employer
- Continuing education paid by TTEC
- Paid time off
- Tuition reimbursement
- Health and wellness incentives
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