Bilingual Reimbursement Specialist

Posted 5hrs ago

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Job Description

Bilingual reimbursement specialist coordinating patient drug coverage and funding submissions for Cencora’s Canadian healthcare and pharmaceutical services. Managing insurers, healthcare providers, pharmacies, and adverse-event reporting.

Responsibilities:

  • Communicate daily and on an ongoing basis with the Program Manager / Associate Program Manager regarding new and existing projects
  • Demonstrate in-depth knowledge of rare disease program offerings, including disease/product pathophysiology, therapeutic areas, disease processes, and mechanisms of action
  • Apply rare disease SOPs
  • Demonstrate in-depth knowledge of public, private, and federal funding mechanisms, as well as rare disease funding bodies in the United States and Canada
  • Coordinate cases with physicians and healthcare professionals to prepare submissions that meet payer specifications and criteria
  • Coordinate and manage all aspects required to obtain prescription drug coverage for patients
  • Coordinate cases with insurance companies, physician offices, and healthcare professionals to maximize reimbursement solutions
  • Navigate the complex advocacy process to obtain prescription drug coverage and reimbursement for life-saving and costly medications
  • Coordinate documents, submissions, and related paperwork for insurance companies and public/federal funding programs
  • Implement financial means tests to maximize patients’ prescription drug coverage
  • Coordinate pharmacy processes once funding has been obtained
  • Report all adverse events to the appropriate assigned units/departments
  • Perform other duties and tasks as required

Requirements:

  • Postsecondary education or equivalent in a related discipline
  • Minimum of three years’ experience in the pharmaceutical, insurance, or healthcare-related industries
  • Previous reimbursement experience and knowledge of public, private, and federal reimbursement programs required
  • Minimum of three years’ experience in a customer service setting, or five or more years of tenure as a Senior Reimbursement Specialist
  • Strong proficiency in Microsoft applications, including Outlook, Word, and Excel
  • Professional, courteous, and efficient telephone manner
  • Proven ability to organize time, set priorities, and multitask to meet competing deadlines
  • Strong communication and interpersonal skills, including the ability to communicate with patients in a healthcare setting about highly sensitive topics
  • Ability to work independently and in a team environment
  • Excellent attention to detail
  • Bilingual proficiency in French and English required
  • Advanced knowledge of the pharmaceutical or insurance industry
  • Strong business and financial acumen
  • Strong analytical and mathematical skills
  • Ability to communicate effectively both orally and in writing
  • Effective interpersonal and leadership skills
  • Effective organizational skills
  • Excellent problem-solving skills
  • Advanced knowledge of the pharmaceutical distribution industry
  • Working knowledge of automated warehouse operating systems
  • Excellent presentation skills

Benefits:

  • Medical, dental, and vision care
  • Backup dependent care
  • Adoption assistance
  • Infertility coverage
  • Family-building support
  • Behavioral health solutions
  • Paid parental leave
  • Paid caregiver leave
  • Training programs
  • Professional development resources
  • Mentorship programs
  • Employee resource groups
  • Volunteer activities
  • Reasonable accommodations during the employment process