Field Trainer – English-French Bilingual
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Job Description
Bilingual field trainer delivering AutoAlert automotive software training and consulting to Canadian dealerships. Supporting platform adoption, customer engagement, and business goals with up to 95% travel.
Responsibilities:
- Provide training and consulting services virtually and, when warranted, in person, for single and multi-rooftop dealer groups
- Ensure full product and platform understanding and engagement at dealerships
- Help dealership teams leverage the AutoAlert Driven by PureCars platform to meet business goals
- Deliver high-impact, relevant training material
- Maintain expert product comprehension for new and existing offerings, system enhancements, and training materials
- Present the software suite and demonstrate system functionality during trainings
- Answer dealership questions and communicate platform value
- Drive utilization and advanced usage through best practices and designed processes
- Maintain current understanding of automotive trends
- Consult with internal departments to promote ongoing product engagement based on customer goals
- Create, communicate, complete, and submit training-related documentation
- Schedule travel according to department practices and company guidelines
- Coordinate departmental efforts and resolution of issues across multiple departments
- Travel up to 95% throughout the US and Canada
Requirements:
- Fluency in English and French spoken and written communications
- Automotive CRM training background required
- Bachelor's degree preferred
- Automotive Desking experience preferred
- Experience with Salesforce preferred
- Highly motivated self-starter capable of working independently and in a team environment
- Outstanding presentation skills
- Ability to articulate and communicate effectively for trainee retention
- Ability to break down complex software platforms into digestible segments
- Ability to work cooperatively and collaboratively across the organization
- Ability to adapt positively to changing priorities and remain calm in a fast-paced environment
- Organizational and time-management skills for meeting deadlines
- Valid passport and driver's license
- Ability to rent a car when traveling
- Must meet all background screening requirements for travel throughout the US and Canada
- Ability to travel up to 95%
- Unable to sponsor H1-B Visas at this time
- Candidates coming from a dealership require written consent from a General Manager or higher to move to the interview process
Benefits:
- Robust benefits package for eligible employees; eligibility requirements apply to all plans in the United States and Canada
- Equal opportunity employer focused on providing a positive place to grow your career
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