Billing Assistant
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Job Description
Assistente de faturamento remoto na Laços Saúde, empresa de cuidado domiciliar. Gerando autorizações, conferindo documentos, preparando cobranças e acompanhando glosas de operadoras.
Responsibilities:
- Generate authorization requests and forms through health insurance provider portals
- Track authorizations, outstanding issues, denials, and requests for additional information
- Verify authorizations, patients, procedures, quantities, authorization codes, and validity periods
- Support the preparation and review of monthly billing
- Review services, procedures, dates, patients, professionals, codes, amounts, and billing information
- Organize billing forms, medical records, care reports, and billing documentation
- Identify missing documents and required information before closing
- Monitor authorization and billing deadlines
- Prepare data sets and spreadsheets for XML/TISS files
- Reconcile information across systems, spreadsheets, forms, reports, XML files, and portals
- Organize billing by provider, billing period, patient, and procedure
- Update billing, payment, outstanding issue, and denial tracking records
- Submit billing through health insurance provider portals, when applicable
- Track submission protocols and submitted accounts
- Support the identification and follow-up of claim denials and payment issues
- Verify billed, approved, denied, and received amounts
- Organize digital files and billing documents
- Support departmental reports and performance indicators
- Request documents, corrections, authorizations, and information from internal departments
- Support administrative and financial activities related to the department
Requirements:
- Currently pursuing or holding a bachelor’s degree in Business Administration, Financial Management, Accounting, Healthcare Management, or a related field
- Technical certification or relevant experience in administrative, financial, or billing processes is a plus
- Intermediate Excel skills, including filters, formulas, VLOOKUP/XLOOKUP, SUMIF/SUMIFS, tables, and database organization
- Proficiency with systems, platforms, and health insurance provider portals
- Ability to work with large volumes of information and perform detailed reviews
- Knowledge of billing, document issuance, and document verification
- Strong written communication skills
- Ability to organize and track documents, submission protocols, deadlines, and outstanding issues
- Organized, proactive, and analytical, with strong prioritization skills, a commitment to deadlines, eagerness to learn, discretion, attention to detail, and responsibility in handling information
Benefits:
- Psychology telehealth consultations
- Nutritionist telehealth consultations
- Psychiatry telehealth consultations
- Online fitness program
- Mâtine app
- Geriatrics course
- Physician telehealth consultations
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