Biomedicine Intern – Patient Support, Assisted Reproductive Medicine Clinic
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Job Description
Biomedicine intern handling remote patient support for Engravida’s assisted human reproduction clinic. Scheduling consultations, answering treatment questions, and performing administrative routines.
Responsibilities:
- Provide phone and digital patient support
- Schedule consultations and support patients throughout their care journey
- Answer questions about assisted reproductive medicine treatments and techniques
- Perform administrative tasks, including updating spreadsheets, sending emails, and using operating systems
Requirements:
- Currently pursuing a degree in Biomedicine, preferably in the 3rd to 5th semester
- Must have a personal computer and internet access to perform the required activities
- Available to work fully remotely, 30 hours per week, Monday to Friday from 2:45 p.m. to 8:00 p.m. and Saturdays from 1:45 p.m. to 7:00 p.m.
- Previous experience in healthcare and/or customer service
- Strong verbal and written communication skills
- Quick learner
- Ability to work as part of a team
- Goal-oriented and focused on meeting targets
- Proactive, punctual, and committed
- Empathetic and courteous when assisting patients
- Interest in and willingness to learn about human reproduction and customer service best practices
Benefits:
- Personal computer and internet access provided by the intern for work-related activities
- 100% remote work
- 30-hour workweek, Monday to Friday from 2:45 p.m. to 8:00 p.m. and Saturdays from 1:45 p.m. to 7:00 p.m.
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