Business Analyst – Salesforce
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Job Description
Business Analyst managing Salesforce projects at Gauge, a digital marketing company. Involves requirements gathering, process documentation, and stakeholder collaboration.
Responsibilities:
- Conduzir levantamento e consolidação de requisitos funcionais detalhados
- Realizar gap analysis entre processos TO-BE e aderência do Salesforce
- Documentar regras de negócio, validações e automações necessárias
- Apoiar na priorização de requisitos utilizando metodologia MoSCoW
- Criar e manter catálogo de requisitos consolidado e priorizado
- Desenvolver documentação técnica completa (AS-IS/TO-BE Blueprint)
- Mapear matriz de campos, automações e casos de uso
- Definir critérios de aceitação para quick wins mensais
- Analisar arquitetura de dados atual e propor melhorias
- Documentar integrações necessárias e estratégia de dados
- Consolidated Requirements Catalog (MoSCoW)
- Salesforce Adherence Matrix e Gap Analysis
- Blueprint AS-IS e TO-BE completos e validados
- Matriz de campos, validações e automações
- Use Cases detalhados por processo
- Data Architecture documentation (Integrated View)
- Integration Strategy
- Business Rules consolidadas
- User Stories priorizadas para quick wins
Requirements:
- Experiência comprovada (4+ anos) como Business Analyst em projetos Salesforce
- Conhecimento profundo de Salesforce Sales Cloud (objetos, funcionalidades, limitações)
- Experiência em levantamento de requisitos funcionais complexos
- Domínio de técnicas de gap analysis e análise de aderência
- Capacidade de documentar processos e requisitos de forma clara e estruturada
- Experiência com priorização de backlog (MoSCoW, Value x Effort)
- Conhecimento de BPMN e modelagem de processos
- Habilidade para traduzir necessidades de negócio em especificações técnicas
- Certificação Salesforce Administrator ou Advanced Administrator
- Certificação Salesforce Business Analyst
- Experiência prévia em projetos de Sales Enablement
- Conhecimento de metodologias ágeis (Scrum, Kanban)
- Experiência com processos comerciais B2B complexos
- Conhecimento de integrações Salesforce (APIs, middleware)
- Experiência no setor agrícola ou B2C complexo
Benefits:
- Vale Refeição/Vale Alimentação
- Assistência médica
- Assistência odontológica
- Day Off
- Gympass/ Totalpass
- Auxílio Creche
- Assistência Pet
- Auxílio Combustível
- Auxílio Home Office
- Reembolso Educacional
- Plataforma de saúde online e gratuita
- E-learning - Academia Stefanini com diversos cursos
- Mentoring - Plataforma de Mentoria (Essa é uma oportunidade para conhecer pessoas, desenvolver habilidades e compartilhar experiências.)
- Descontos em instituições para Graduação, Pós Graduação, Idiomas e Cursos
- Vantagens e descontos nos melhores estabelecimentos
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