Business Operations Manager
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Job Description
Business Operations Manager driving forecasting, GTM planning, and QBRs for IFS Ultimo’s North American SaaS business. Translating data into commercial decisions and scalable growth processes.
Responsibilities:
- Own the business operating rhythm, including pipeline councils, performance reviews, and QBRs
- Own and support sales forecasting, including pipeline assessment and worst-case/best-case scenario planning
- Support annual GTM planning, including segmentation, resource allocation, territory design, coverage models, and quota setting
- Derive actionable insights into business health and partner with sales leaders on corrective actions and strategic priorities
- Partner across Finance, Product, Marketing, and Sales Operations to align on revenue priorities
- Lead the design and execution of strategic initiatives in North America from concept through measurable business outcomes
Requirements:
- 5+ years of experience in Business Operations, Strategy, RevOps, Consulting, or a similar role, ideally within a SaaS company
- Proven experience supporting executive leadership and driving data-driven decision making
- Bachelor’s degree
- Advanced proficiency in Excel and PowerPoint
- Experience working with HubSpot CRM
- Strong strategic and analytical thinking
- Ability to manage multiple priorities in a fast-paced, high-growth environment
- Understanding of SaaS GTM motions and revenue drivers
- Ability to influence senior stakeholders with data-driven insights
- Proactive problem-solving and ability to build scalable solutions
Benefits:
- Direct exposure to executive leadership and strategic decision-making
- Opportunity to shape GTM and commercial strategy
- Collaborative environment focused on learning, ownership, and continuous improvement
- High-impact role within a scaling, high-growth SaaS organisation
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