Call Center Representative
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Job Description
Providing telephone support to clinics and accessing Epic system for patient calls at Kadlec Regional Medical Center. Engaging in various administrative tasks and duties as assigned.
Responsibilities:
- Provides telephone support to the clinics by answering patient calls
- Accesses the Epic system
- Creates in basket messages
- Performs other duties as assigned
Requirements:
- 2 years Customer service experience
- Clerical, medical, and call center/phone work experience.
Benefits:
- Health care benefits (medical, dental, vision)
- Retirement 401(k) Savings Plan with employer matching
- Life insurance
- Disability insurance
- Paid time off benefits (paid parental leave, vacations, holidays, health issues)
- Voluntary benefits
- Well-being resources
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