Change Coordinator, Scrum Master
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Job Description
Change Coordinator overseeing SAP changes and team collaboration. Ensuring stable service delivery within complex IT environments.
Responsibilities:
- Coördineren, plannen en bewaken van changes binnen de SAP-keten.
- Actief beheren van de change-backlog en zorgdragen voor tijdige afhandeling.
- Maken van de vertaalslag vanuit de klantvraag naar uit te voeren werkzaamheden en planning.
- Vraagbaak voor de klant t.a.v. onderhanden werk.
- Fungeren als brug tussen techniek, Service Management en klanten.
- Adviseren van klanten als trusted advisor binnen onze SAP Managed Services.
- Voorzitten van wekelijkse Scrum-sessies en borgen van teamflow, prioriteiten en planning.
- Samenwerken met technische specialisten en ketenpartners aan continuïteit en performance van de SAP applicaties.
- Signaleren van risico’s, afhankelijkheden en optimalisatiemogelijkheden in de keten.
- Je bewaakt alle te factureren uren en stemt dit af met service management c.q. klanten.
- Je verzorgt benodigde rapportages naar jouw stakeholders en management.
Requirements:
- Aantoonbare ervaring als Change Coordinator, Scrum Master of in een vergelijkbare regierol.
- Affiniteit met complexe, bedrijfskritische enterprise-omgevingen.
- Ervaring met IT-serviceprocessen en changemanagement.
- Sterke communicatieve vaardigheden en een proactieve houding.
- Het vermogen om prioriteiten te stellen in een omgeving met veel stakeholders.
- Pre is als je ook: ervaring hebt binnen een SAP werkveld dan wel met genoemde of met Linux of database-technologieën.
Benefits:
- Een vaste 13e maand en 8% vakantiegeld
- 50% korting op KPN-producten en -diensten
- € 1500 per jaar aan inzetbaarheidsbudget
- Flexibele vrije dagen
- Thuiswerkshop om je werkplek thuis optimaal in te kunnen richten
- Goede reiskostenvergoeding
- Mogelijkheid tot het aanschaffen van een leasefiets
- Uitstekende pensioenvoorwaarden
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