Chief Operating Officer
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Job Description
Chief Operating Officer translating strategy into execution across global operations for a casino management technology provider. Leading operational excellence and service delivery while enhancing customer satisfaction.
Responsibilities:
- Translates company strategy into disciplined execution across global operations.
- Leads operational planning, performance management, and cross-functional execution.
- Oversees effective delivery, implementation, and support of casino management systems.
- Strengthens customer support and service operations.
- Collaborates with the CEO and executive team on operating plans and initiatives.
- Develops and leads an operating cadence to ensure financial performance is tracked.
Requirements:
- Bachelor’s degree in Business, Engineering, Operations, Technology, or a related field; MBA or equivalent advanced degree preferred.
- 15+ years of progressive senior leadership experience with significant responsibility for operations, service delivery, or multi-functional business execution.
- Demonstrated success leading operational excellence in a technology-enabled product and service environment.
- Experience supporting international operations, multi-site teams, or regionally distributed business functions.
- Strong financial and commercial acumen, including budgeting, KPI management, margin improvement, and resource prioritization.
Benefits:
- Competitive compensation
- Comprehensive benefits package
- Opportunity to learn from experts in the business
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