Chronic Care Management Assistant – Medical Hold Specialist

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Job Description

Chronic Care Management Assistant reviewing medical records and medications for Carda Health’s remote cardiopulmonary rehabilitation programs. Supporting safe patient care through clinical checks and accurate EMR documentation.

Responsibilities:

  • Ensure the privacy and accuracy of patient information in compliance with HIPAA regulations
  • Maintain medical records accurately and timely, ensuring proper organization and confidentiality
  • Respond to inquiries from healthcare providers regarding patient records and information
  • Obtain patient information from healthcare professionals and convert data into EMR systems for Chronic Care Management programs
  • Help collect, organize, and review comprehensive Past Medical History
  • Conduct thorough PMH reviews to identify contraindications to exercise and participation in cardiac or pulmonary rehabilitation programs based on Carda Health protocols
  • Apply working knowledge of cardiac and pulmonary medications to support medication reconciliation and identify risks that could compromise safe participation
  • Index and cross-reference files for easy retrieval and efficient record management
  • Input patient data into the medical records system, including updates to demographics, medical history, and treatment plans
  • Provide general administrative support and assist with other tasks to maintain smooth operations in the medical office
  • Work directly with Carda’s founders and clinical team to innovate and improve the digital care delivery model
  • Facilitate communication between patients and physicians’ offices to support safe patient care

Requirements:

  • Bachelor's degree in Clinical Exercise Physiology / Exercise Science
  • Minimum of two years of experience in a medical office setting, preferably in cardiac and pulmonary rehab
  • Proficiency with medical records systems and software
  • Excellent attention to detail and accuracy in data entry and record management
  • Knowledge of medical terminology and understanding of medical record documentation
  • Strong organizational, problem-solving, and communication skills
  • Familiarity with HIPAA regulations and commitment to patient privacy and confidentiality
  • ACSM Clinical Exercise Physiologist Certification is a bonus
  • AACVPR CCRP certification is a bonus
  • Registered Health Information Technician (RHIT) or similar credential is a bonus
  • Enthusiastic and reliable, demonstrating a positive and professional attitude
  • Flexible and able to work effectively in a fast-paced and changing environment
  • Proactive and willing to take the initiative to improve processes and ensure the highest quality of record management
  • Good interpersonal skills, with the ability to collaborate with colleagues and healthcare providers

Benefits:

  • Remote work
  • Opportunity to work directly with Carda’s founders and clinical team
  • Opportunity to innovate and improve a digital care delivery model