Virtual Medical Assistant

Posted 13hrs ago

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Job Description

Virtual Medical Assistant supporting CenterWell’s personalized senior primary care. Performing clinical, administrative, phlebotomy, medication, and electronic-records duties remotely from Texas.

Responsibilities:

  • Serve as the first contact for patient care
  • Perform administrative responsibilities in addition to patient care
  • Discuss symptoms and obtain vital signs
  • Administer medications and vaccines
  • Perform phlebotomy and collect specimens
  • Perform diagnostic screening tests
  • Sterilize and clean equipment
  • Maintain examination rooms
  • Document information in the electronic medical records system
  • Collaborate with Physicians and Advanced Practice Providers
  • Deliver direct patient care dependent on active certification
  • Work within defined policies, procedures, expectations, and quality standards
  • Travel occasionally to Humana offices for training or meetings

Requirements:

  • Successful completion of Medical Assistant school/training program OR Certified/Registered Medical Assistant OR 5+ years of experience and approval from Provider
  • High school diploma or equivalent
  • Cardiopulmonary Resuscitation Certified
  • Medical Assistant Certification or Registration required for candidates in Arizona, Indiana, and South Carolina
  • Phlebotomy experience preferred
  • Medication/vaccine administration experience preferred
  • 1+ years MA experience preferred
  • Value-based Care experience, including knowledge of HEDIS, Certified Phlebotomy Technician/ICD coding, and CAHPS/HOS Patient Experience preferred
  • Bilingual proficiency in English and Spanish; must pass proficiency exam before foreign language communication
  • Minimum home internet speed of 25 Mbps download and 10 Mbps upload
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Benefits:

  • Bonus incentive plan based on company and/or individual performance
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 401(k) retirement savings plan
  • Paid time off
  • Company holidays
  • Personal holidays
  • Paid parental leave
  • Paid caregiver leave
  • Short-term disability
  • Long-term disability
  • Life insurance
  • Other whole-person wellness and healthcare opportunities