Client Success Coordinator
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Client Success Coordinator managing B2B technology marketing campaigns and client portfolios for TechnologyAdvice. Analyzing performance, presenting insights, and coordinating delivery with Sales and Operations.
Responsibilities:
- Build strong client partnerships through day-to-day communication, expectation setting, performance reviews, insights, and goal alignment
- Manage multiple client portfolios and campaigns, keeping timelines, deliverables, and expectations on track
- Set up, monitor, and optimize client programs in Salesforce
- Ensure campaign details and deliverables are accurate and troubleshoot issues
- Support client onboarding by setting expectations, establishing timelines, and aligning stakeholder goals
- Analyze campaign performance and client feedback to identify trends, opportunities, and recommendations
- Present campaign results and recommendations to clients
- Monitor account health, identify risks early, and partner with internal teams to resolve issues
- Collaborate with Sales and Operations on program execution and client experience
- Identify cross-sell and upsell opportunities
- Suggest improvements to products, processes, and client experience consistency
Requirements:
- 0–2 years of experience in client success, account management, marketing, sales, project coordination, or another client-facing role; internships and relevant early-career experience count
- Strong client and teammate communication skills
- Ability to manage multiple accounts, campaigns, and changing priorities
- Proactive problem-solving and initiative
- Experience analyzing data, identifying insights, and presenting findings and recommendations
- Proficiency in Google Sheets or Excel
- Ability to organize data, build reports, and check work for accuracy
- Strong attention to detail regarding campaign setup, reporting, and client deliverables
- Curiosity and willingness to learn B2B demand generation, Salesforce, tools, and processes
- Must be currently authorized to work in the United States at hire in an employer-approved US state and maintain authorization throughout employment
- Employer work visa sponsorship and support are not provided
- Pre-employment screening required
Benefits:
- Mentorship programs
- Leadership academies
- Opportunities to shape company culture and DEI initiatives
- Flex Fridays
- Remote-first culture
- Flexible PTO
- Medical, dental, and vision plans for you and your family
- Life, AD&D, Short-Term, and Long-Term Disability coverage
- 401K with company match
- Paid parental leave
- Headspace access
- Monthly fitness reimbursements
- Pet insurance
- Speaker series bonus
- Reimbursement for up to 12 books per year
- Annual bucket-list contributions toward dream adventures after 3 years
- Catered lunches for the in-office team
Similar Jobs
Customer Success Manager, English and Spanish
Customer Success Manager gerindo clientes e parceiros internacionais para a Pulsus, empresa brasileira de SaaS B2B e MDM. Expandindo receita, retenção e adoção por meio de negociações, KPIs e desenvolvimento de canais.
Customer Success Partner
Customer Success Partner supporting Australian schools implementing 3P Learning’s Brightpath Writing and Maths products. Delivering training, ongoing adoption support, and product feedback to improve classroom outcomes.
Senior Quality Analyst – ITOM, CSM
Senior QA Analyst testing ServiceNow products for NewRocket, an AI-first Elite ServiceNow Partner. Developing test plans, automating testing, and resolving defects across enterprise platform projects.
Senior Manager, Strategic Customer Success
TrendAI, Trend Micro’s AI security business, managing Technical Advisors driving Vision One adoption, value realization, retention, and expansion. Leading customer-facing technical teams and executive engagements across strategic enterprise accounts.
Client Success Executive
Client Success Executive managing Texas healthcare accounts for EMS revenue cycle services. Driving retention, financial performance, client reviews, and operational improvements through data analysis and relationship management.
Customer Success Manager – Danish Speaking
Customer Success Manager retaining Nordic clients for Cision’s Brandwatch intelligence platform. Driving adoption, renewals, account growth, and executive stakeholder engagement.
Director, Customer Success – Support
Director leading customer success and support for Lumivero’s higher-education EdTech SaaS platform. Driving adoption, retention, implementation, support operations, and scalable team growth.
Client Success Coordinator
Client Success Coordinator supporting Australian leadership-development programs from the Philippines. Coordinating onboarding, scheduling, coaches, client meetings, logistics, systems, and process improvements.
Manager, CRM Applications – Salesforce, HubSpot
CRM applications manager leading Salesforce and HubSpot strategy, governance, and team development at RSA. Transforming identity-security operations through automation, AI, and scalable integrations.
Customer Success Manager
Customer Success Manager owning merchant onboarding, retention, adoption, and growth for Mayflower’s global entertainment technology platforms. Coordinating payments-related operations across Sales, Product, Tech, Finance, Risk, and Compliance.
Customer Success Associate
Customer Success Associate supporting employer-sponsored mental health services at Spring Health. Coordinating customer issues, reporting, documentation, and member experience across cross-functional teams.
Customer Success Assistant
Customer Success Assistant onboarding children and parents into The Code Zone’s online coding clubs. Supporting platform access, technical issues, communications, and live online sessions.
Strategic Customer Success Manager
Strategic Customer Success Manager driving retention, renewals, and growth for Synthesia’s enterprise AI video platform. Managing strategic accounts, customer adoption, ROI communication, and senior-stakeholder business reviews remotely in the USA.
Senior Customer Success Manager
Senior Customer Success Manager helping RemotePass, a remote-work management platform, onboard, retain, and grow North American customers. Partnering with customers and internal teams to maximize platform value and drive expansion.
Client Success Manager
Client Success Manager helping German allied-health clients implement VALD human-measurement technology. Supporting onboarding, education, relationships, and ongoing client success remotely.
VP, Delivery & Customer Success
VP leading end-to-end delivery and customer success for Dura Digital, a global AI-enabled technology services company. Overseeing studios, profitability, client outcomes, and transformation engagements across engineering, data, design, and product.
Director, Customer Success Operations
Customer Success Operations Director building analytics, enablement, and scalable processes for Tekmetric’s auto repair shop software. Partnering with leadership to improve onboarding and retention operations.
Customer Success Specialist
Customer Success Specialist retaining and growing customers for a UK business, remotely from South Africa. Onboarding clients, monitoring account health, resolving issues, and identifying renewal and expansion opportunities.
Customer Success Manager
Customer Success Manager leading teams and retention strategies for Propelus, a healthcare workforce compliance technology company. Driving renewals, expansion, customer health analytics, and cross-functional process improvement.
Director, Customer Success
Director leading customer success for Mural Health, a clinical-trial technology startup. Building teams, enterprise relationships, scalable processes, and retention and expansion strategies.