Clinical Area Manager
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Job Description
Clinical Area Manager educating physicians and care teams to grow qualified referrals for Inogen respiratory and sleep therapy. Managing the Houston/San Antonio field territory and patient fulfillment pathways.
Responsibilities:
- Build and grow relationships with pulmonologists, sleep physicians, sleep labs, primary care providers and other high-value referral sources
- Deliver compliant clinical education, product demonstrations and in-services on Inogen therapy
- Generate qualified referrals and route them according to approved routing rules and patient choice
- Build and execute a territory plan using claims and market data
- Work priority accounts according to defined call frequency using pod-based territory coverage
- Include oxygen and mask therapy conversations within existing targeting and capacity
- Follow referrals through to patient start and escalate barriers to the Area Sales Manager or Customer Care
- Educate DME branch staff on appropriate patient identification and Inogen therapy
- Maintain current account, activity and referral records in the CRM
- Complete CAM onboarding and earn CAM certification through observed mastery, performance results and a written capstone
- Share field insights and effective practices with Clinical Success
- Conduct activities in accordance with Inogen policy, the Anti-Kickback Statute and patient-choice requirements
- Never direct or steer patients to a specific DME
Requirements:
- Must reside within the assigned Houston/San Antonio territory, preferably in the Houston or San Antonio areas
- Bachelor’s degree or equivalent experience required
- 3+ years in respiratory, sleep, medical device or clinical field roles required
- Experience engaging physicians and care teams in the field required
- Intermediate proficiency in Microsoft Office and CRM; Salesforce preferred
- Current/active driver’s license with clean DMV record and evidence of auto insurance required
- Knowledge of respiratory, oxygen and/or sleep therapy and physician and DME workflows
- Clinical consultation and in-service delivery skills
- Territory planning from data and proficiency using CRM to plan and track work
- Excellent oral and written communication skills
- Ability to manage a territory independently, including planned overnight travel
- Active clinical or related credential preferred, such as RRT, CRT, RN, RPSGT, RST or AE-C
- Experience in DME, HME or payer environments preferred
- Established relationships in the assigned geography preferred
- Strong integrity and sound judgment in a regulated environment
Benefits:
- Variable compensation governed by the Sales Commission Plan
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) plan plus employer contribution and match
- Paid vacation leave
- Paid sick leave
- Paid volunteer time
- Wellbeing programs
- Company-sponsored benefits
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