Clinical Consultant, MS
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Job Description
Clinical Consultant training customers on Fujifilm healthcare imaging products and optimizing image quality. Supporting sales, field service, customer acceptance, and modality growth.
Responsibilities:
- Facilitate on-site training using validated applications, protocols, and processes.
- Work with technologists, radiologists, and other professional staff to ensure proper and efficient operation of HCUS products.
- Optimize image quality across HCUS modality products.
- Manage full system training.
- Coordinate training events with HCUS and customer-site contacts.
- Assist in developing customer training and support materials.
- Provide telephone support to customers, sales, and field service.
- Communicate equipment issues and customer concerns to Customers, Sales, Field Service, Marketing, Engineering, and Product Line Management.
- Provide ongoing support for application-related and image-quality concerns.
- Maintain documentation supporting customer training.
- Support customer acceptance of modality product solutions.
- Continue education on all aspects of the modality product portfolio.
- Identify opportunities to increase market share and growth.
- Maintain effective relationships across HCUS departments.
- Participate in developing products, services, and sales/marketing strategies.
- Participate in committees, performance improvement, strategic planning teams, and professional organizations.
- Perform other duties assigned by management.
- Maintain a safe work environment and take corrective action where appropriate.
Requirements:
- Minimum of Associate’s degree preferred Master’s degree in related field.
- Registered Radiology Technologist, ARRT (ARRT (R), (MAM), (QM), (CT), (MR)).
- Minimum of 5 years of experience in digital radiology.
- Excellent diagnostic and problem-solving skills.
- Excellent communication skills.
- Outstanding organizational and time-management skills.
- Ability to sit up 75-100% of applicable work time.
- Ability to use hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time.
- Ability to stand, talk, and hear for 75% of applicable work time.
- Ability to lift and carry up to ten pounds up to 20% of applicable work time.
- 85% travel may be required based on business need.
- Must comply with and pass vendor credentialing requirements for access to hospitals and facilities.
- Must comply with applicable U.S. FDA medical device regulatory requirements, ISO 13485 requirements, and other applicable laws, regulations, and standards.
- Successful candidates must comply with applicable COVID-19 vaccination, testing, and face-covering requirements, subject to legally required accommodations or exemptions.
Benefits:
- Medical, Dental, Vision
- Life Insurance
- 401k
- Paid Time Off
- Flexible environment
- Equal opportunities in compensation, benefits, and training
- Reasonable accommodation in the application and selection process
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