Clinical Quality Assurance Coordinator

Posted 1hrs ago

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Job Description

Clinical Quality Assurance Coordinator reviewing medical peer-review reports for MES Solutions, a provider of independent medical examination and peer-review services. Ensuring evidence-based quality, regulatory compliance, and accurate documentation.

Responsibilities:

  • Perform quality assurance reviews of peer review reports, correspondences, addendums, and supplemental reviews
  • Ensure clear, concise, evidence-based rationales support recommendations and determinations
  • Verify client instructions, specifications, and questions have been addressed
  • Confirm clinical citations and references are current and from reputable medical journals or publications
  • Ensure report content, format, and professional appearance meet company standards
  • Verify appropriate board specialty review and accurate documentation
  • Confirm peer reviewer attestation and absence of conflicts of interest
  • Ensure provider credentials and signature are included in final reports
  • Identify report inconsistencies and contact peer reviewers for clarification or correction
  • Assist with customer complaints and quality assurance issues
  • Ensure compliance with federal ERISA and state mandates
  • Provide management with insight into consultant quality, availability, and compliance
  • Promote effective and efficient use of company resources
  • Participate in required educational and training activities
  • Perform other assigned duties

Requirements:

  • Active RN/LPN nursing license required
  • Must be a graduate of an accredited nursing program or have related medical experience
  • Bachelor's degree preferred
  • Minimum of two years clinical or related field experience, or equivalent combination of education and experience
  • Strong knowledge of medical terminology, anatomy and physiology, medications, and laboratory values
  • Ability to perform arithmetic calculations involving whole numbers and decimals, rates, and percentages
  • Qualified typist with a minimum of 40 W.P.M.
  • Ability to operate a computer, fax, copier, scanner, and telephone
  • Knowledge of Microsoft Word, Outlook, Excel, and the Internet
  • Excellent English usage, grammar, punctuation, and style
  • Ability to follow instructions and respond accurately to management directions
  • Demonstrated accuracy and thoroughness
  • Exceptional communication skills
  • Ability to work independently, prioritize work, and use time efficiently
  • Ability to maintain confidentiality

Benefits:

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Paid time off
  • 401(k)
  • Fully remote work
  • Monday through Friday schedule