Clinical RPM LVN, Bilingual

Posted 18hrs ago

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Job Description

LVN/LPN supporting Remote Patient Monitoring managing patient health and responding to RPM alerts. Collaborating with providers and ensuring compliance with care protocols in a fast-paced environment.

Responsibilities:

  • Conduct outbound phone calls to check in on patients and address health concerns (expected call volume ranges from 70 to 90 calls per day)
  • Handle inbound phone calls and route appropriately based on clinical urgency
  • Route non-clinical inbound calls to the appropriate departments across the company
  • Monitor and respond to Remote Patient Monitoring (RPM) alerts, escalating concerns when clinically indicated
  • Collaborate with providers to coordinate timely and effective patient care
  • Perform monthly wellness assessments and complete comprehensive chart reviews
  • Accurately document all patient interactions in our clinical platform in real time
  • Consistently meet or exceed individual and team performance metrics related to care quality, patient engagement, response times, and adherence to protocol standards
  • Maintain compliance with company policies and applicable regulations
  • Perform other duties as assigned
  • AI Fluency Requirement – Non Negotiable

Requirements:

  • Active LVN/LPN license required
  • Proficient with computers, EMRs, and telehealth tools
  • Strong communication and organizational skills
  • Bilingual Proficiency: Fluent in English and Spanish
  • At least 1 year of nursing experience preferred (RPM, telehealth, or chronic care experience is a plus)

Benefits:

  • Competitive base pay of $24-$26 per hour.
  • Shift Differentials: Evening Differential: +$1.50/hour for hours worked after 7:00 PM ET
  • Late-Night Differential: +$2.00/hour for hours worked after 10:00 PM ET
  • Weekend Differential: +$1.50/hour for all hours worked Saturday and Sunday
  • Additional Compensation: Sign-On Bonus: $1,500 paid after 120 days of continuous employment, contingent upon active employment and satisfactory performance at time of payout.
  • Monthly Bonus Potential: Up to $1,500 per month based on patient engagement and performance goals.
  • 5% Bilingual Pay Allowance
  • 11 Paid Company Holidays annually
  • Paid Time Off (PTO)
  • Medical, Dental, Vision, and supplemental insurance options
  • 401(k) Plan with 3.5% Company Match
  • Company-provided equipment