Communications Specialist
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Job Description
Communications Specialist supporting the Department of Veterans Affairs’ AI strategy and governance initiative. Translating complex technology concepts into clear communications across digital channels, meetings, and stakeholder groups.
Responsibilities:
- Develop, draft, and refine written communications products, including briefings, talking points, executive summaries, newsletters, and slide decks, representing program leadership’s voice and priorities related to AI strategy and governance
- Manage and maintain digital communication channels such as SharePoint sites, Microsoft Teams workspaces, and internal portals
- Coordinate and support internal and external meetings by preparing agendas, capturing action items, drafting meeting summaries, and ensuring follow-through
- Collaborate with technical subject matter experts, program managers, and senior leadership to translate AI governance concepts and policy updates into plain-language content
- Monitor and respond to communications-related requests and inquiries, triaging tasks and escalating as appropriate
- Support communications plans and strategies aligned with VA AI governance milestones and ensure consistent messaging across stakeholder groups and agency-wide initiatives
Requirements:
- Minimum of 2+ years of professional experience providing communications support in a technical, government, or similarly complex organizational environment
- Equivalent professional experience in communications, public affairs, technical writing, or a related field accepted in lieu of a degree
- Prior experience supporting federal agency programs, government contractors, or large-scale public sector clients strongly preferred
- Ability to obtain and maintain VA network access
- Ability to comply with VA information security, privacy, and onboarding requirements, including mandatory VA training modules
- Must be authorized to work in the United States; no visa sponsorship offered
- Proficiency with Microsoft Office 365, including Word, PowerPoint, Outlook, and Teams
- Proficiency with SharePoint
- Experience with virtual meeting platforms such as Zoom or Webex
- Experience supporting AI, data, technology modernization, or digital transformation programs is desired
- Familiarity with VA organizational structure, VA communications standards, or federal plain language guidelines is desired
- Experience developing communications strategies or change management messaging is desired
- Exposure to AI governance, responsible AI principles, or emerging technology policy communications is desired
- Experience working in an Agile or iterative program environment is desired
Benefits:
- Ability to obtain and maintain VA network access
- Mandatory VA training modules
- Equal opportunity employer
- Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply
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