Community Manager
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Job Description
Community Manager role assisting in the operation of a department for HOA in Cleveland, OH. Managing client relationships and providing efficient communication for Board of Directors.
Responsibilities:
- Assisting in the operation of a department
- Perform additional job-related responsibilities as assigned
- Support and provide efficient communication to multiple Homeowner’s Association (HOA) Board of Directors
- Attend and facilitate Board of Directors meetings, annual meetings, and special meetings
- Prepare all meeting material packets for mentioned meetings
- Create budgets for communities in portfolio
- Obtain and negotiate all vendor contracts
- Review, interpret and ensure compliance with HOA documentation
- Assist clients with various HOA concerns and questions
- Document and retain all communications between the Community Board Members, Vendors, and Support Teams
- Conduct follow-ups on specific requests made by homeowners
- Filing of paperwork
- Other tasks as assigned
Requirements:
- Strong communication skills
- Strong ability to multitask
- Strong ability to pay attention to detail
- Retain and recall a large amount of detailed information
- Move quickly and efficiently through assigned workloads
- Demonstrate the ability to manage time in order to maximize the maintenance of ongoing client relationships
- Conduct appropriate for Business atmosphere
- To be able to clearly comprehend the information over telephone
- Utilize general office equipment i.e., telephone, fax, copy machine
- Proper Grammar
- Prior HOA experience a plus
- General understanding of HOA documents helpful
- Bi-lingual helpful
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