Assistant Community Manager
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Job Description
Community Management Virtual Assistant supporting Property Management clients remotely in the Philippines or Mexico. Focus on administrative tasks, communication, and client support.
Responsibilities:
- Collect and process ARC requests where applicable
- Produce work orders/service requests subject to policy
- Coordinate access for service providers as required to complete service requests
- Send invoices to Accounts Payable
- Track and manage unit leases and unit insurance
- Process move in/move out applications
- Schedule move in/move out
- Process owner verification forms daily
- Monitor and process clubhouse reservations
- Schedule and coordinate clubhouse access and inspections
- Assist with special projects as requested by the Regional Vice President, Regional Director or Community Manager
- Draft, proof and send communications to the boards and communities, including Issue Eblasts through software
- Assist managers in preparations for Board meetings and Annual Meetings
- Track and organize meeting proxies and ballots
- Schedule and set-up conference room meetings
- Maintain community contacts for Associations
- Build and maintain productive relationships with other departments within the company
- Vantaca – enter and respond to Action Items assigned to ACM role
- Vantaca – post documents and maintain information in Vantaca (owner contact, Additional Info, etc.)
- Monitor and respond to email correspondence for personal and regional inboxes
Requirements:
- Is professional and courteous
- Has strong organizational skills and attention to detail
- Has strong administrative skills
- Able to prioritize tasks and follow through
- Has the ability to troubleshoot problems
- Is a team player
- Is proficient using all business-related software programs and hardware equipment
- Has the ability to learn new software platforms
- Can accurately perform tasks involving data entry
- Has the ability to negotiate and mediate
- Has the ability to read and understand association governing documents
- Has excellent customer service skills
- Has excellent oral and written communication skills
Benefits:
- Competitive rates
- Weekly payments
- Various open roles are available
- Free training and upskilling
- Constant support and guidance
- A vibrant community always ready to support you
- And more!
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