Community Engagement Associate
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Job Description
Community Engagement Associate mobilizing and empowering youth for civic engagement advocacy and fundraising at UNICEF USA. Managing volunteers and cultivating initiatives for children’s rights and wellbeing.
Responsibilities:
- Recruit volunteers to start or join UNICEF Clubs and/or other youth engagement and advocacy opportunities aligned with UNICEF USA priorities.
- Cultivate, train, support, and manage a portfolio of highly engaged youth volunteers in assigned regional markets in support of child rights to advance child wellbeing.
- Engage volunteers in civic engagement efforts to advocate, fundraise, raise awareness, and serve communities in support of UNICEF and child wellbeing.
- Provide specialized support in one of two key areas: Developing youth-centric content in support of priority actions including campaigns, fundraisers, days of actions, and educational resources.
- Support the development and execution of strategic recruitment and retention tactics and activities across all regions.
- In key markets, activate volunteers in support of strategic initiatives with Municipal Partners.
- Train and support volunteers and clubs to ensure brand alignment, child safeguarding, data privacy, and other volunteer business rules are adhered to.
- Conduct trainings and workshops with a variety of audiences (with a focus on youth) to expand UNICEF's reach within the United States in support of children’s rights to advance child wellbeing and priority issues.
- Lead development and provide input for promotion of toolkits and resources produced for volunteers.
- Collect volunteer impact stories for social media channels, website, media, and internal reporting.
- Work in collaboration with internal teams to maintain relationships with local, state, and federal elected officials to push for policy change.
- Work in partnership with internal teams to support Congressional engagements with volunteers throughout the year, which will include federal, state-specific and local advocacy actions.
- Champion youth engagement and support meaningful youth collaboration on webinars, trainings, advocacy, and youth voice.
- Support UNICEF USA national campaigns such as Trick-or-Treat for UNICEF, World Children’s Day, International Day of Play, and other awareness building events, and priority issues.
- Adhere to child safeguarding requirements to ensure the best interests of children in everything we do.
- Routinely document volunteer information, interactions, and events in the constituent management database of record.
- Provide insights and feedback on process and tool improvements to maximize team performance and accelerate and advance towards goals.
- Perform other duties as assigned.
Requirements:
- Bachelor's degree and a minimum of one year related experience with community organizing, advocacy, volunteer constituent management, and/or youth engagement or equivalent combination of education and experience.
- General knowledge and interest in child rights, advocacy, and youth engagement
- General understanding of mass communications strategies, digital engagement, and campaigns
- Experience in youth development, civic engagement or education with high school and college age students.
- Excellent interpersonal and communication skills are essential, both written and verbal
- Proven ability to train and empower others to organize at scale
- Strong project management skills with the ability to prioritize, work independently, handle multiple complex tasks simultaneously, and to generate pragmatic solutions to challenges
- Strong customer service approach to interactions with colleagues and partners
- Ability to navigate complex environments and help build relationships with a variety of diverse stakeholders
- Strong organizational and administrative skills, including proficiency in Microsoft Word, Excel, PowerPoint, Canva and Outlook
- Ability to track, conduct follow-up and document outcomes of volunteers and campaigns in a centralized constituent relationship database
- Experience contributing to and promoting diversity, equity, access, inclusion, and belonging in a team setting
- Ability to work a flexible schedule that includes weekend and evening commitments and travel
- Must possess current and valid US Work Authorization and be eligible to work for any US employer without sponsorship.
Benefits:
- Health care and immunizations
- Safe water and sanitation
- Nutrition
- Education
- Emergency relief
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