Consultor PP/QM, Sr
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Job Description
SAP PP/QM Consultant collaborating with clients in Brazil. Handling service requests and ensuring system stability through rigorous analysis and testing.
Responsibilities:
- Posicionar-se e interagir com analistas de negócios e com a área usuária do cliente para o correto entendimento do problema reportado ou da requisição de serviço;
- Planejar e coordenar a execução das requisições de serviço junto ao time de desenvolvimento;
- Dar feedback constante aos usuários do cliente sobre o andamento dos chamados e das requisições de serviço;
- Realizar testes unitários e integrados, quando necessário, a fim de garantir entregáveis conforme o escopo validado;
- Propor e liderar ações de melhoria de processos e mitigação de riscos;
- Avaliar e analisar as solicitações dos usuários por meio de testes e diagnósticos de possíveis falhas e/ou impactos, visando garantir a estabilidade dos sistemas;
- Atender incidentes abertos por usuários do cliente, relacionados aos módulos SAP.
Requirements:
- Experiência comprovada em projetos de implementação SAP ou AMS em SAP S/4HANA.
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