Student Admissions Consultant – Bildungsberatung, Kundenbetreuung
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Job Description
Student Admissions Consultant at StartSteps guiding prospective students through admissions for online tech programs. Responsible for support and relationship building with public institutions.
Responsibilities:
- guide prospective students through admissions and enrollment
- provide reliable, fast and high-quality support
- maintain admissions paperwork with a very high level of accuracy
- run initiatives to improve the experience of potential students
- respond to enquiries across channels including phone, video calls, WhatsApp and email
- build strong relationships with the Agentur für Arbeit and Jobcenter
Requirements:
- fluent in German and English (C1+ in both)
- strong written and verbal communication skills
- enjoys talking to people, brings empathy
- comfortable picking up the phone and calling people; sales experience is a strong plus
- proven attention to detail, able to follow processes accurately
- works well in a team and proactively flags issues early
- experience using a CRM (Pipedrive is a big plus)
- comfortable trying out and using new technical tools
- strong at building and maintaining relationships with public institutions
- comfortable representing StartSteps at information events
Benefits:
- competitive salary with an attractive bonus system
- many opportunities to grow your skills on the job
- unlimited tea & coffee
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