Corporate Travel Consultant
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Job Description
Corporate Travel Consultant serving Acendas Travel’s corporate clients. Booking and ticketing air, rail, car, hotel, and limo travel through Sabre and GDS tools.
Responsibilities:
- Provide quality customer service to Acendas Travel’s corporate clients traveling domestically and internationally
- Respond to client requests and inquiries through phone, email, text/SMS, and online booking tools
- Receive, initiate, and process airline, rail, car, hotel, and limousine reservations
- Book and ticket travel services in accordance with client requests
- Handle a high volume of monthly transactions
- Utilize Global Distribution Systems (GDS) queues, scripts, and programmable keys
- Advocate for clients to ensure travel needs are met and customer satisfaction exceeds expectations
- Follow client travel policies
- Monitor and respond to email
- Complete special projects as assigned
Requirements:
- Minimum of four (4) years’ corporate travel experience is required
- Knowledge of travel agency operations is required
- Ability to work shifts to cover extended hours
- Advanced knowledge of Sabre reservation system is required
- Proven ability to handle multiple priorities simultaneously
- Exceptional oral and written communication skills
- Strong consultative selling skills
- Excellent critical thinking, analytical, and problem-solving skills
- Knowledge of corporate travel technology products
- Ability to work independently and within a team
- Effective organizational and time management skills
- Professional manner and appearance
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