Credit Controller, European
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Job Description
European Credit Controller managing credit control and receivables across European markets. Supporting cash flow, risk management, and customer relationships for sustainable packaging manufacturer IPL Schoeller.
Responsibilities:
- Manage credit control and accounts receivable activities across the European business
- Partner with Lead Credit Controllers across France, Spain, Italy, Poland, DACH, Benelux, and North East Europe to drive credit performance and improve cash collection
- Review and approve credit applications, credit limits, payment plans, bad debt provisions, and write-offs
- Act as the escalation point for complex credit, collections, and customer account issues
- Monitor aged debt and accounts receivable performance, ensuring timely collection of outstanding balances
- Build relationships with customers, commercial teams, finance colleagues, and key stakeholders to resolve payment issues and mitigate risk
- Oversee account reconciliations, month-end activities, reporting, cash forecasting, and audit support
- Manage third-party credit information providers and maintain credit limits within IFS
- Maximise utilisation of Group securitisation facilities and liaise between Treasury, banking partners, and regional credit teams
- Prepare and maintain credit control metrics and reports
- Drive continuous improvement initiatives to enhance processes, controls, and operational efficiency
- Ensure compliance with company policies, financial controls, and confidentiality requirements
Requirements:
- Minimum 2 years' experience in Accounting and Credit Control
- Fluent in French, with excellent written and verbal communication skills
- Proven experience managing end-to-end credit control and accounts receivable processes
- Good working knowledge of credit law and debt recovery procedures
- Previous people management or supervisory experience
- Strong negotiation skills, with the ability to handle challenging customer conversations professionally and effectively
- Ability to build and maintain strong relationships with internal and external stakeholders across multiple countries
- Highly organised, with the ability to manage multiple priorities in a fast-paced environment
- Proficient in Microsoft Excel and familiar with accounting and ERP systems
- Strong attention to detail, analytical skills, and a proactive approach to problem-solving
Benefits:
- Cookies and website preferences
- Flexible support to the wider Finance and Commercial teams as required
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