CrowdStrike Platform Resident Consultant – Government
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Job Description
Platform Resident Consultant advising government customers on CrowdStrike Falcon deployments, security operations, and compliance. Supporting implementation, optimization, troubleshooting, and incident management in accredited environments.
Responsibilities:
- Serve as the primary technical advisor for assigned strategic customer accounts
- Develop and maintain trusted advisor relationships with customer security teams and leadership
- Understand customer security operations workflows, use cases, and business objectives
- Mentor customer teams on Falcon best practices and threat hunting techniques
- Operate within the customer's contract scope and project timelines
- Coordinate with CrowdStrike and government program managers and prime/sub teammates as required
- Provide technical implementation, configuration, and troubleshooting assistance for deployment of the CrowdStrike Falcon platform and associated applications
- Assist customers with operationalizing all Falcon platform modules
- Troubleshoot customer issues across small to large enterprises
- Utilize and engineer native and third-party software deployment technologies
- Develop scripting and application solutions using Falcon APIs
- Manage customer project planning and status
- Collaborate with customer information technology teams
- Leverage CrowdStrike applications, including Exposure Management, to support vulnerability and asset management
- Assist customers with integration of CrowdStrike into existing tools
- Guide customer leads with incident management functions
- Collaborate with the Professional Services team to develop customer-facing collateral
Requirements:
- U.S. citizen or Permanent Resident and based solely on U.S. soil
- Ability to obtain and maintain a U.S. Government Clearance
- Bachelor’s degree in Computer Science, Information Technology, Cybersecurity or a related field, and/or equivalent military or work experience
- 5+ years of experience with relevant security applications, which could include endpoint, identity, cloud, SIEM, etc.
- 3+ years of client-facing consulting experience
- Basic understanding of software deployment technologies
- Knowledge of Windows, Mac, and Linux platforms
- Experience in computer and network systems security
- Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems
- Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes
- Exceptional communication skills with ability to explain technical concepts to varied audiences
- Strong presentation and training delivery capabilities
- Self-motivated with excellent time management and prioritization skills
- Customer-focused mindset with commitment to driving customer success
- Ability to work independently in a remote/embedded environment
- Strong problem-solving and analytical thinking abilities
- High level of motivation; self-starter; results driven
- Proactive and thorough ability to manage work and prioritize customer projects
- Ability to travel up to 20% of the time
- Ability to produce clear written deliverables suitable for government audiences (technical reports, status briefs, SSP/POA&M artifacts, executive read-aheads)
- Comfort operating with limited connectivity and restricted tooling, exercising independent judgment where real-time escalation to CrowdStrike support may not be possible
- Demonstrated discretion and integrity in handling sensitive and classified information
- Currently have or can obtain necessary security clearances, per customer requirement
- Certifications and experience listed under Bonus Points are advantageous, including CISSP, CISM, GIAC, CCSP, or CrowdStrike Certified Falcon Administrator/Responder
Benefits:
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Bonuses
- Equity grants
- Health insurance
- 401k
- Paid time off
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