Customer Care Central Sales Specialist
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Job Description
Customer Care Central Sales Specialist providing support for potential and returning Advance America customers. Assisting in loan consideration and application processes for financial products.
Responsibilities:
- Provide service to and support for potential and returning Advance America customers.
- Assist customers with completing the necessary requirements for loan consideration and/or approval, via the loan application process.
- Support customers with product information, application flow, online system assistance and all other related areas, within the Advance America portfolio.
Requirements:
- A high school diploma or GED required.
- At least one year of contact center experience or bank related work experience is preferred.
- Excellent written and verbal communications skills.
- Prior in-bound call center experience and/or prior customer service experience with heavy phone volume and data entry required.
- Experience working in a contact center focused position is recommended.
Benefits:
- Competitive Wages
- Health/Life Benefits
- Health Savings Account plus Employer Seed
- 401(k) Savings Plan with Company Match
- Paid Parental Leave
- Company Paid Holidays
- Paid Time Off including Volunteer Time
- Tuition Reimbursement
- Business Casual Environment
- Rewards & Recognition Program
- Employee Assistance Program
- Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks
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