Customer Data Analyst
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Job Description
Customer Data Analyst maintaining ERP customer records for a global sustainable climate technology leader. Ensuring data quality, compliance, onboarding, and process improvements across markets.
Responsibilities:
- Maintain customer master data across ERP and business systems
- Create, update, validate, and inactivate customer records according to company policies
- Ensure data accuracy, completeness, and consistency across systems and regions
- Perform regular data quality reviews and identify data-cleansing opportunities
- Support customer onboarding and verify required documentation
- Collaborate with Sales, Finance, Customer Service, Credit, Tax, Compliance, and IT teams to resolve data issues
- Ensure compliance with internal controls, audit requirements, and data governance standards
- Analyze master data trends and recommend process improvements
- Support system implementations, integrations, migrations, and testing related to customer data
- Contribute to master data procedures, work instructions, and training materials
- Monitor and resolve master data tickets within agreed SLAs
Requirements:
- Bachelor’s degree
- Excellent verbal and written communication skills
- Professional, courteous, and tactful approach
- Ability to work effectively in a global corporate environment
- Advanced English proficiency
- Additional languages are an advantage
- Proactive, adaptable, and eager to learn and develop new skills
Benefits:
- Fully remote work arrangement
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