Customer Designer, Mid-Weight
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Job Description
Mid-Weight Designer creating multi-channel e-commerce and marketing assets for Reach, Britain and Ireland’s largest commercial news publisher. Delivering motion, digital, print, and performance-led creative.
Responsibilities:
- Take hands-on ownership of design output across Reach's Customer function
- Conceptualise and execute high-impact design across E-commerce, Brand Marketing, and Customer Marketing
- Support reader offers, subscription products including Yimbly and OK! Beauty Box, and national and regional newsbrand marketing campaigns
- Produce end-to-end creative across paid social, display, CRM/email, site graphics, landing pages, and print materials
- Design motion graphics, short animations, and video edits for paid social and performance channels
- Lead visual output for e-commerce initiatives, including site graphics, promotional banners, and product imagery
- Integrate emerging AI tools and automation into daily design workflows
- Manage project timelines and an independent project pipeline
- Collaborate with E-commerce Trading leads, Brand Managers, and CRM teams
- Deliver performance-led and brand-focused assets that drive customer engagement
Requirements:
- Mid-Weight Design experience within an e-commerce, retail, media, or agency environment
- Strong multi-format portfolio
- High proficiency in Adobe Creative Cloud, including Photoshop, Illustrator, InDesign, Premiere Pro/After Effects
- High proficiency in Figma
- Strong skills in layout, typography, and print preparation
- Practical experience creating animated/motion content for digital channels
- Eagerness to integrate AI tools into everyday design workflows
- High level of self-direction and ability to manage project pipelines from brief to delivery
- Ability to balance speed with high quality
- Strong grasp of conversion principles, user engagement cues, and visual design's impact on retail trading dynamics
- Advanced motion graphics skills, CRM/email design experience, or packaging artwork background are a plus
Benefits:
- 25 days' holiday plus bank holidays
- Extra paid holiday day after three, five and 10 years of service
- Option to buy extra holiday
- Extra paid day off each year to volunteer
- Big moment day: extra paid leave for significant personal moments
- Company pension contributions matched up to 6%
- Salary sacrifice pension contributions
- Enhanced family leave
- Flexible, inclusive and progressive people policies
- Healthcare cash plan with reimbursement for medical expenses
- Fast access to doctor's appointments
- Car lease scheme for an electric or hybrid car through salary sacrifice
- 24/7 wellbeing assistance programme for employees and their families
- Access Stream financial wellbeing app for managing finances, pay, rewards and benefits
- Access to discounts, including 15% off Reach's Yimbly marketplace
- Interest-free loans, including season ticket and technology loans
- Remote working
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