Customer Development Representative, CDR
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Job Description
Customer Development Representative reengaging AssessFirst’s HR-tech clients and former clients. Scheduling qualified meetings and supporting adoption of its talent-management SaaS platform.
Responsibilities:
- Re-engage AssessFirst customers and former customers.
- Schedule relevant meetings for Account Managers and Customer Success Managers.
- Identify the right contacts, renew conversations, and create new opportunities.
- Contribute to solution adoption and account growth.
- Reactivate less active customers and arrange conversations with their AM or CSM.
- Participate in campaigns launching new features, present their benefits, and generate interest.
- Re-engage companies that have previously used AssessFirst by highlighting platform enhancements.
- Record interactions in HubSpot, track attended meetings, and ensure visibility into generated opportunities.
- Coordinate activities with BDRs, AMs, and CSMs to ensure a consistent customer experience and avoid duplicate outreach.
- Achieve a target of 12 attended meetings per month.
Requirements:
- You are comfortable on the phone and enjoy starting conversations, building rapport, and encouraging contacts to engage.
- You communicate clearly and enthusiastically, both verbally and in writing, and know how to adapt your message to your audience.
- You are persistent and results-oriented.
- You have a strong customer focus.
- You are organized and detail-oriented.
- You are comfortable using digital tools.
- Knowledge of HubSpot or another CRM is a plus, but not required.
- You are curious about AI tools such as ChatGPT, Claude, and Gemini.
- You are interested in the SaaS industry and HR solutions.
- You can work from anywhere in Europe.
Benefits:
- Autonomy and flexibility: organize your work freely according to current priorities and projects.
- Fully remote: work from anywhere in Europe!
- Meal vouchers: a €10-per-working-day Swile card.
- Health insurance: coverage through Alan.
- Savings and profit-sharing: employee savings and profit-sharing schemes.
- Well-being: contributions toward sports activities, gift vouchers, and access to a benefits platform.
- Coworking: access to shared workspaces up to five times per month through Worklib.
- Team life: a strong culture and four company off-sites per year to get together.
- We provide every employee with the equipment they need to perform at their best.
- Everyone also has access to an annual budget of €3,000 to meet up with colleagues whenever needed.
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