Customer Project Manager
Posted 8hrs ago
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Job Description
Customer Project Manager deploying Philips RIS/PACS/VNA/Cloud radiology systems. Managing healthcare IT projects from planning through go-live across the United States.
Responsibilities:
- Manage all aspects of RIS/PACS/VNA/Cloud projects in an IT Healthcare environment, including budget, quality, forecasting and project team resources
- Develop and manage project plans aligned to SOW scope, timelines, resources, risks and quality standards
- Lead end-to-end project execution from planning through go-live
- Deliver projects against quality, cost and schedule targets
- Monitor project budgets, track costs and effort, evaluate feasibility and take corrective actions
- Coordinate internal teams, external partners and equipment delivery schedules
- Oversee system implementation, integration and go-live activities
- Drive stakeholder communication and maintain high-quality project documentation
- Ensure compliance with customer requirements and internal policies
- Deliver a positive customer experience and identify upsell opportunities
Requirements:
- Bachelor degree in Computer Science, Engineering, Business and a minimum of 5 years of specific project or program management experience in an IT related industry, or equivalent 9+ years of experience without bachelors degree
- Healthcare IT experience is preferable with knowledge of the Carestream Vue product
- Proven track record of successful project delivery results
- Experience working within the entire project life cycle
- Demonstrated success working with customers and vendors and leading cross-functional teams
- Hands-on PACS project management experience, preferably with Philips Vue PACS or similar Picture Archiving and Communication Systems (PACS)
- Strong process orientation, problem solving and troubleshooting skills, and commitment to quality
- Excellent communication and interpersonal skills, with ability to interface and influence at multiple organizations including executive level
- Must be willing to travel up to 20% anywhere in the United States
- Applicable PMI certification per role/level is required for all Employees hired/re-hired into the CPM/CDM role; certification must be obtained within a specified period after start date
- Ability to successfully perform minimum physical, cognitive and environmental job requirements with or without accommodation
- US work authorization required; no current or future visa sponsorship
Benefits:
- Generous PTO
- 401k with up to 7% match
- HSA with company contribution
- Stock purchase plan
- Education reimbursement
- Annual incentive bonus, sales commission or long-term incentives may be offered
- Comprehensive Philips Total Rewards benefits program

















