Customer Project Manager

Posted 8hrs ago

Employment Information

Education
Salary
Experience
Job Type

Report this job

Job expired or something wrong with this job?

Job Description

Customer Project Manager deploying Philips RIS/PACS/VNA/Cloud radiology systems. Managing healthcare IT projects from planning through go-live across the United States.

Responsibilities:

  • Manage all aspects of RIS/PACS/VNA/Cloud projects in an IT Healthcare environment, including budget, quality, forecasting and project team resources
  • Develop and manage project plans aligned to SOW scope, timelines, resources, risks and quality standards
  • Lead end-to-end project execution from planning through go-live
  • Deliver projects against quality, cost and schedule targets
  • Monitor project budgets, track costs and effort, evaluate feasibility and take corrective actions
  • Coordinate internal teams, external partners and equipment delivery schedules
  • Oversee system implementation, integration and go-live activities
  • Drive stakeholder communication and maintain high-quality project documentation
  • Ensure compliance with customer requirements and internal policies
  • Deliver a positive customer experience and identify upsell opportunities

Requirements:

  • Bachelor degree in Computer Science, Engineering, Business and a minimum of 5 years of specific project or program management experience in an IT related industry, or equivalent 9+ years of experience without bachelors degree
  • Healthcare IT experience is preferable with knowledge of the Carestream Vue product
  • Proven track record of successful project delivery results
  • Experience working within the entire project life cycle
  • Demonstrated success working with customers and vendors and leading cross-functional teams
  • Hands-on PACS project management experience, preferably with Philips Vue PACS or similar Picture Archiving and Communication Systems (PACS)
  • Strong process orientation, problem solving and troubleshooting skills, and commitment to quality
  • Excellent communication and interpersonal skills, with ability to interface and influence at multiple organizations including executive level
  • Must be willing to travel up to 20% anywhere in the United States
  • Applicable PMI certification per role/level is required for all Employees hired/re-hired into the CPM/CDM role; certification must be obtained within a specified period after start date
  • Ability to successfully perform minimum physical, cognitive and environmental job requirements with or without accommodation
  • US work authorization required; no current or future visa sponsorship

Benefits:

  • Generous PTO
  • 401k with up to 7% match
  • HSA with company contribution
  • Stock purchase plan
  • Education reimbursement
  • Annual incentive bonus, sales commission or long-term incentives may be offered
  • Comprehensive Philips Total Rewards benefits program