Customer Service Agent, Dutch/Flemish
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Job Description
Customer Service Agent providing support for Dutch and Flemish customers via phone, chat, or email. Working remotely from anywhere in Greece, engaging with customers on account-related inquiries.
Responsibilities:
- Handling all incoming questions via phone, email & chat
- Supporting customers with invoices, payments & tariff changes
- Resolving complaints and ensuring customer satisfaction
- Retaining customers and building strong relationships
- Managing move requests and updating customer info
Requirements:
- Dutch or Flemish (C2) + English (C1)
- MS Office & CRM experience
- Strong communication skills
- Logical, analytical, and proactive
- Empathetic, patient, and eager to learn
- Team player with flexibility and sales drive
Benefits:
- Paid training
- Friendly, people-focused work environment
- Market-based salary
- Career growth opportunities
- Relocation package
- Work from home – anywhere in Greece!
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