Customer Service and Sales Support Representative
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Job Description
Customer Service and Sales Support Representative assisting clients with travel inquiries and vacation planning. Providing customer service, learning about travel industry, and utilizing company resources while working from home.
Responsibilities:
- Assist clients with travel inquiries and vacation planning
- Provide customer service and support
- Learn about cruises, resorts, hotels, tours, and destinations
- Complete online training and supplier certifications
- Build relationships with clients and provide travel recommendations
- Utilize company-provided tools and resources
Requirements:
- Strong communication and people skills
- Self-motivated and organized
- Comfortable working independently
- Willingness to learn through online training
- Positive attitude and professional demeanor
- Customer service, hospitality, sales, or travel experience is helpful but not required
Benefits:
- Live and recorded training available
- Ongoing mentorship and support
- Access to industry suppliers and educational resources
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