Customer Service Representative
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Customer Service Representative for Touch Support providing tech assistance remotely. Engaging with customers through chat, email, and phone while resolving tech and billing issues.
Responsibilities:
- Respond to and resolve customer questions through chat, email, and telephone
- Assist in onboarding, educating, and supporting customers
- Help customers with technical and billing-related questions
- Act as a customer advocate for unique challenges
Requirements:
- Excellent communication skills in the English language
- Passion for working with people
- Strong interest in developing a career in the IT field
- Readiness to learn at a fast pace
- Solution-oriented mindset
- Ability to work in shifts (morning, afternoon, night shift)
Benefits:
- Work from home
- Learning from scratch
- Certifications paid for by the company
Similar Jobs
Customer Service Manager, French-speaking
Customer Service Manager at Juskys Group GmbH assisting French customers via email and phone. Handling inquiries, orders, and ensuring customer satisfaction through communication with logistics and purchases.
Customer Experience Specialist – Seasonal
Customer Experience Specialist managing user interactions at Novig during live sports events. Providing seamless support through chats and emails in high-pressure situations.
Bilingual Healthcare Customer Service Representative, Tagalog-English
Bilingual Healthcare Customer Service Representative providing exceptional support for healthcare inquiries in California. Engaging with consumers to resolve their questions and improve their experience.
Bilingual Customer Service Representative – French-English
Bilingual Customer Service Representative providing white glove support for a luxury retail brand. Delivering personalized customer experience and product recommendations remotely.
Product Support Specialist
Product Support Specialist analyzing Implementation and Integration requests for EnableComp Systems. Supporting operations staff by diagnosing and reporting product related issues.
Customer Care Specialist
Customer Care Specialist providing support by phone for Vitality's wellness program. Managing member inquiries and improving customer experience through effective communication and process improvement.
Customer Service Representative, APAC Seasonal
Provides customer support and administrative assistance to customers in the APAC region via various communication channels. Responsible for resolving inquiries and delivering high-quality service while following Philippine holidays.
Manager, Customer Care
Manager overseeing call center operations for AIL, enhancing efficiency and staff development through data-driven strategies. Fostering a collaborative environment to meet departmental goals.
Part-Time Customer Experience Associate
Part-Time Customer Experience Associate supporting users and Financial Planners at Origin. Ensuring seamless positive user experiences through various support channels in a remote role.
Customer Support Representative
Customer Support Representative providing next-level service to customers of MaxPreps. Responsible for resolving issues and enhancing customer experiences efficiently.
Customer Service Representative – Billing Specialist
Customer Service Representative at Healthy Gamer supporting clients with billing inquiries via email and chat. Collaborating in a remote environment to provide empathetic and accurate support.
Customer Support Representative, Czech/Slovak, English
Remote Customer Support Representative helping customers in Czech and Slovak languages. Engaging with international teams and providing professional support via phone and email.
Dutch Speaking Customer Service Representative
Digital Financial Solutions Specialist acting as a customer support representative for a leading fintech company. Offering expert guidance and support in managing online transactions.
Customer Success & Logistics Coordinator – High-Ticket Client Experience
Customer Success & Logistics Coordinator for a premium lifestyle brand. Delivering exceptional experiences from purchase through delivery while ensuring customer satisfaction.
Customer Service Specialist – 2nd Shift
Customer Service Specialist handling inbound customer calls for QVC. Promoting products and assisting with problem-solving while working from home.
Customer Service Specialist – 2nd Shift
Customer Service Specialist handling high volume inbound customer inquiries for QVC Group. Assisting customers with questions and offering product promotions while working remotely from home.
Working Student – Customer Support
Working Student managing inbound customer support via voice, chat, and email for AI companions provider. Collaborating with technical support and covering evening and weekend shifts in Hamburg.
Customer Care Representative
Customer Care Representative handling customer inquiries and scheduling services for a home services company in California. Responsible for sales, education, and support within customer care.
Learning Experience Designer, Customer Enablement
Learning Experience Designer facilitating customer training and support for Laivly's AI solutions. Transforming complex product functionality into engaging learning for customer success.
Healthcare Support Representative
Operations Specialist handling member and provider inquiries and claims processing for XO Health. Engaging in advocacy, claims resolution, and cross-functional collaboration within a remote team.