Customer Service Representative
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Customer Service Representative for Touch Support providing tech assistance remotely. Engaging with customers through chat, email, and phone while resolving tech and billing issues.
Responsibilities:
- Respond to and resolve customer questions through chat, email, and telephone
- Assist in onboarding, educating, and supporting customers
- Help customers with technical and billing-related questions
- Act as a customer advocate for unique challenges
Requirements:
- Excellent communication skills in the English language
- Passion for working with people
- Strong interest in developing a career in the IT field
- Readiness to learn at a fast pace
- Solution-oriented mindset
- Ability to work in shifts (morning, afternoon, night shift)
Benefits:
- Work from home
- Learning from scratch
- Certifications paid for by the company
Similar Jobs
Sales Representative, Customer Service – Full-Time
Vertriebsmitarbeiter für eine CRM-, Automatisierungs- und KI-Agentur. Telefonische Neukundenakquise, Follow-up und Terminierung für Strategieberater.
Manager, Customer Experience Platforms
Customer Experience Platforms Manager leading CCaaS delivery, automation, and vendor strategy. Supporting GDIT’s technology and mission services for the U.S. government.
Customer Support Representative
Virtual Customer Support Representative answering customer questions through email, phone, video, and web platforms. Providing accurate guidance, resolving routine concerns, and tracking follow-ups.
Manager, Customer Experience Platforms
Managing GDIT’s CCaaS platforms, service delivery, vendors, budgets, and customer experience operations. Supporting technology solutions for U.S. government, defense, and intelligence missions.
Customer Service Representative
Swiss German customer service specialist supporting Nestlé food customers remotely from Bosnia and Herzegovina. Handling inquiries as a coffee specialist after paid Sarajevo training.
Claims Customer Service Representative
Remote claims customer service representative handling health insurance benefits and claims for TEKsystems’ financial client. Processing calls, claim documentation, coding, and acknowledgements accurately.
Customer Service Agent – Federal Employee Insurance
Remote customer service agent supporting federal employees with insurance benefits and enrollment inquiries. Handling calls, database updates, follow-ups, and outbound surveys for TP Gov Services.
Customer Service Associate – Bilingual, Spanish
Bilingual Spanish customer service agent supporting federal employee insurance benefits and enrollment inquiries. Handling calls, database updates, verification, follow-ups, and outbound surveys remotely.
Customer Support Specialist
Customer Support Specialist supporting clients using alternative-lending software across the US and Canada. Troubleshooting technical issues, guiding users, and improving customer support workflows remotely.
Customer Support Specialist
Customer Support Specialist supporting lending institutions using Infinity’s customizable loan-management platform. Troubleshooting client issues, guiding users, and improving support processes remotely.
Customer Support Specialist
Customer Support Specialist supporting clients using Infinity’s alternative-lending software. Resolving technical issues, training users, and improving support for customers across the US and Canada.
Customer Support Specialist
Customer Support Specialist supporting clients using Infinity Software’s customizable alternative-lending platform. Troubleshooting issues, guiding users, and improving customer support across the United States and Canada.
Customer Support Specialist – Order & Ticket Support
Customer support specialist resolving overnight order tickets for a US retail and e-commerce company. Managing cancellations, order holds, escalations, and peak-period phone support.
Atención al Cliente
Agente de atención al cliente remoto para Konecta, empresa peruana de experiencias de cliente. Resolución de consultas desde casa mediante agentes humanos e IA.
Customer Service Representative, Banking
Remote banking customer service representative supporting financial accounts, retirement plans, and life insurance. Handling transactions and resolving customer issues across 24/7 rotational shifts.
Digital Support Agent, Ukrainian
Digital Support Agent with Ukrainian supporting customers by phone, chat, and email. Representing global brands through Atlean World’s multicultural customer-experience recruitment services.
Dutch Fashion Support Agent
Dutch-speaking fashion customer support agent answering customer queries for a global brand. Atlean World supports multilingual recruitment and relocation to Portugal.
Customer Care Rockstar, Dutch
Remote Dutch-speaking customer care role for Atlean World, an international HR consultant promoting multicultural work environments. Handling customer support across phone, chat, and email.
Automotive Support Agent, Danish
Automotive customer support agent for Atlean World, an HR SaaS consultant promoting multicultural recruitment. Supporting Danish-speaking customers remotely from Portugal while developing customer service skills.
Customer Experience Associate, Compliance
Customer Experience Associate supporting insurance compliance clients at ReSource Pro. Processing regulatory, licensing, intake, and sales-support tasks while delivering front-line service.