Customer Service Representative
Posted 49ds ago
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Customer Service Representative for an international online gaming company specializing in sports betting. Managing customer inquiries in Spanish through chat and tickets.
Responsibilities:
- Work with requests in chats and tickets, helping customers with difficulties that they faced and providing the best customer experience in Spanish;
- Collaborate with other colleagues to improve customer service;
- Identify customer's needs, clarify information, research every issue and provide solutions;
- Follow internal procedures and guidelines to ensure consistent and high-quality support.
Requirements:
- Intermediate level of English (written and spoken);
- Fluent Spanish speaker;
- Previous experience with customer support;
- Experience handling live chat and email interactions.
Benefits:
- Health & Wellness Focus
- Global Medical Coverage
- Growth Opportunities
- Benefits Programs (compensation for the gym/stomatology/psychological service & etc.)
- Performance-Driven Rewards
- Dynamic Work Environment



















