Customer Service Representative
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Job Description
Customer Service Representative handling customer scheduling inquiries and providing support for brand products via phone. Requires excellent verbal communication and a positive demeanor.
Responsibilities:
- Consult with customers to understand their scheduling needs and determine the best option
- Have excellent verbal communication skills
- Ability to adapt to different types of customers and use positive language to represent yourself and the Company
Requirements:
- Minimum of 2 years customer service experience in a call center environment
- Experience supporting brand products and services
- Positive and professional demeanor
- Excellent written and verbal communication skills
- High school diploma required; college education preferred
- Experience with diagnosing and troubleshooting
- Familiarity with supporting consumer products and/or services.
Benefits:
- Paid training
- Equipment provided
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