Customer Service Return Agent
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Job Description
Customer Service Return Agent at SIXT car rental ensuring top-notch rental experiences through customer engagement and vehicle management. Inspecting vehicles and completing transactions accurately while promoting additional services.
Responsibilities:
- Welcome customers upon arrival for a friendly return experience
- Inspect rental vehicles for damage and handle findings
- Complete return transactions accurately and advise customers on final rental charges
- Promote additional SIXT products and services when applicable
- Identify and tag vehicles for maintenance
- Work in various weather conditions and take on additional tasks as needed
Requirements:
- High school diploma or GED
- At least 1 year of customer service experience
- Background in sales, service, or hospitality is ideal
- Valid driver's license with a clean driving record
- Authorized to work in the United States without requiring sponsorship
- Basic computer navigation skills
- Familiarity with Microsoft Office applications
Benefits:
- Enjoy healthcare coverage (medical, dental, vision)
- Life insurance
- Critical illness
- Hospital indemnity
- Pet insurance
- 401k plan to secure your future
- Paid Time Off
- Sick leave
- Time and a half for working on public holidays
- Access support through our Employee Assistance Program
- Employee-only rental rates
- Exclusive discounts for employees
- Uniform with weekly dry cleaning
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