Customer Success Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Customer Success Manager ensuring customer satisfaction and product optimization for automotive sector. Focused on onboarding, development of use cases, and preventing churn through strategic analysis.
Responsibilities:
- Analyze customer behavior and optimize product usage
- Onboard new customers
- Develop tailored implementation concepts
- Maintain regular contact with customers to measure customer satisfaction
Requirements:
- Experience in Customer Success, Account Management, or Consulting
- Industry knowledge in the automotive aftermarket or software
- Analytical mindset
- Fluency in German and English
- Willingness to travel (approx. 10% of working time)
Benefits:
- 30 vacation days per year
- Flexible working hours
- Company bike leasing
- EV charging stations
- Public transit pass
- Company physician (occupational health)
- Height-adjustable desks
Similar Jobs
Senior Client Success
Client Success professional managing healthcare technology client portfolios for Veradigm. Driving adoption, renewals, retention, and expansion through executive relationships and Salesforce pipeline collaboration.
Customer Success Manager
Customer Success Manager supporting Single Stop partners using technology to connect people in poverty with benefits and resources. Leading onboarding, training, consulting, retention, and adoption.
Senior Customer Success Manager
Senior Customer Success Manager advising enterprise healthcare organizations using PointClickCare’s platform. Driving adoption, retention, value-based care outcomes, and executive partnerships.
Client Engagement Manager
Senior Client Engagement Manager guiding complex healthcare accounts for Medallion’s provider operations platform. Leading strategic programs, escalations, executive alignment, and measurable customer outcomes.
Partner Success Manager
Partner Success Manager supporting Cynet’s Peru-based cybersecurity partners and customers. Driving adoption, retention, escalations, and growth across MSP, MSSP, reseller, and direct-customer relationships.
Partner Success Manager
Partner Success Manager driving partner and customer adoption for Cynet’s AI-powered threat detection platform. Managing MSP, MSSP, reseller, and direct-customer relationships across Colombia and LATAM.
Partner Success Manager
Partner Success Manager guiding Cynet’s MSP, MSSP, and reseller ecosystem. Driving cybersecurity platform adoption, retention, escalations, and growth across partners and direct customers.
Partner Success Manager
Partner Success Manager growing adoption and retention for Cynet’s AI-powered threat detection platform. Managing MSP, MSSP, reseller, and direct-customer relationships across Brazil and LATAM.
Client Success Manager
Client Success Manager managing employer healthcare accounts for Marathon Health. Driving member engagement, clinical outcomes, renewals, and savings through data-led client partnerships.
Partner Success Manager, DACH, CPM/EPM Software
Partner Success Manager supporting and growing implementation partners for OneStream’s unified AI-powered enterprise finance platform. Driving partner enablement, project success, and CPM/EPM delivery excellence.
Customer Success Renewals Representative, German
Customer Success Renewals Representative managing software contract renewals for Veeam, a data and AI resilience company. Driving customer retention, upselling, and revenue growth in Poland.
Member Success Manager / Customer Success Specialist
Member Success Manager supporting members, coaches, and platform operations for an Australian fintech startup. Improving customer experience, CRM processes, documentation, and SaaS product support remotely from the Philippines.
Customer Success Manager
Customer Success Manager driving adoption, retention, and expansion for Ping Identity’s cloud identity and access management platform. Managing enterprise portfolios and coordinating cross-functional customer outcomes.
Manager/Senior Manager, Customer Success – Enterprise
Customer Success Manager guiding Everstage’s largest enterprise customers on adoption, retention, and growth. Driving strategic success plans and cross-functional outcomes for its B2B SaaS sales compensation platform.
Director, Client Success – Health Plan Partnerships
Director owning executive health plan relationships, renewals, retention, and growth for AccessHope’s remote cancer-support services. Leading Client Success teams and complex cross-functional client delivery.
Enterprise Customer Success Manager
Enterprise Customer Success Manager owning renewals, growth, and executive relationships for Thanx’s restaurant loyalty and guest-engagement platform. Fully remote across the US and Canada.
Senior Customer Success Manager – Telcos
Senior Customer Success Manager guiding Redis’s strategic telecommunications accounts. Driving adoption, value realization, retention, and expansion of Redis real-time data solutions.
Service BDC Agent – Inbound Customer Engagement Specialist
Inbound automotive customer engagement specialist serving dealer customers for Better Car People. Handling calls, consultative sales, appointments, and customer-first service from home.
Partner Success Specialist
Partner Success Specialist supporting reseller partners, orders, and account needs for Safe Life’s AED and life-saving readiness programs. Coordinating with internal teams to resolve issues and maintain accurate records.
Customer Success Specialist
TikTok Shop operations specialist supporting Envision Horizons, a global e-commerce marketplace growth agency. Managing listings, fulfillment, promotions, compliance, reporting, and client coordination.